Are you a strategic product leader with a passion for understanding user behavior and a knack for translating insights into irresistible product experiences? Do you excel in dynamic environments where you can prioritize impactful opportunities and drive rapid iteration? We're looking for a talented Product Director to join our growing team and redefine how R&D professionals connect with expertise.

We are a cutting-edge B2B SaaS company that serves enterprise R&D teams by providing a marketplace for high-value expert insights. Our platform and our Research Compass AI tool are at the forefront of innovation, and we're committed to making it even more indispensable to our clients and our network of world-class experts.

As our Product Director, you will be the driving force behind our product strategy, working at the intersection of customer needs, market trends, and engineering capabilities. You'll have the opportunity to deeply understand our users, identify key growth levers, and guide the development of features that create exceptional value.

What You'll Do:

Deep Dive into Markets & Products: Conduct thorough analysis of our current product suite and the competitive landscape, identifying opportunities for differentiation and expansion.
Strategic Prioritization: Lead the prioritization of engineering resources, ensuring we're focused on the initiatives that deliver the most significant impact for our business and our users.
Uncover Usage Insights: Analyze product usage data to understand user behavior, identify friction points, and discover ways to enhance the experience for both our enterprise clients and our expert network.
Champion Customer Feedback: Collaborate closely with our Customer Success team to gather, synthesize, and prioritize user feedback, ensuring it directly informs our product roadmap.
Craft Irresistible Solutions: Generate innovative ideas that elevate our products and services, making them indispensable tools for enterprise R&D teams and sought-after platforms for advanced degree-holders.
Instrument for Insight: Lead the instrumentation of our products to effectively analyze usage patterns and partner with engineering and marketing to design and execute A/B tests for rapid iteration and learning.
Data-Driven Decision Making: Leverage tools such as BigQuery, Google Analytics, and Google Search Console to inform product decisions and measure the success of our initiatives.
Manage a Dynamic Roadmap: Create and maintain a clear product roadmap in an environment where priorities may shift to meet evolving client demands and market opportunities.
Drive Customer Success & Retention: Work closely with Customer Success to analyze the usage patterns of our high-value clients, ensuring positive experiences, minimizing churn, and maximizing renewal rates.

Who You Are:

• You have a strong background in product management, with a proven ability to analyze markets and competitor landscapes.
• You are adept at translating user feedback and usage data into actionable product requirements and strategic initiatives.
• You possess a deep understanding of user behavior analysis and are skilled at using data to inform product development.
• You have experience instrumenting products to track usage and collaborating with engineering and marketing on A/B testing strategies.
• You are comfortable prioritizing and managing a product roadmap in a fast-paced, agile environment with evolving priorities.
• You have hands-on experience with data analysis tools such as BigQuery, Google Analytics, and Google Search Console.
• You understand the B2B SaaS model, particularly in selling to enterprise clients, and the importance of customer success for retention.
• You are an excellent communicator and collaborator, able to influence stakeholders across various teams.
• You are a strategic thinker with a user-centric mindset, driven by a desire to create exceptional product experiences.

Bonus Points If You Have:

• Sufficient technical comfort to run a local development environment (e.g., Docker, Python Flask, Vue.js) and navigate Git branches for testing pre-release features. (No direct coding required).
• Experience working with high-value, enterprise clients and a strong understanding of customer churn and renewal dynamics.
• A passion for the R&D or academic research space.

Who We Are

NotedSource is an AI-powered platform providing access to research information, expertise, and partnerships. Our platform streamlines the process of working with research experts and partners, making it easy for R&D teams to manage projects, communicate with team members, and track progress. We also operate ancillary tools related to our core platform.

Why Join Us?

This is a pivotal role where you will have a direct and significant impact on the direction and success of our company. You'll work with a dedicated and intelligent team, and have the autonomy to define and execute our product strategy. If you're excited by the prospect of building innovative solutions that empower R&D professionals and shaping the future of our product, we encourage you to apply!

Ready to lead product innovation? Apply today!