The Home Health Account RN will serve as a Clinical Subject Matter Expert (SME). This role is responsible for overseeing the clinical aspects of client engagement, ensuring optimal client satisfaction, and improving operational performance. Being based in the US is required but this is a full remote role!

Key Responsibilities:

• US-Based.
• Serve as Clinical Consultant/SME.
• Participate in new client onboarding, including setup, kick-off, Coordinate QA and ongoing client management.
• Manage day to day client questions/concerns, priority charts and post completion queries.
• Host weekly check in calls with newly onboarded clients as well as ongoing progress update calls with clients throughout engagement.
• Oversee client satisfaction, quality, and chart turnaround, ensuring timely and high-quality work across assigned clients.
• Collaborate with offshore teams working on current client charts.
• Coordinate and participate in monthly client live/retro QA reviews.

Qualifications:

• Strong clinical background with experience in Home Health OASIS and Coding.
• Active HCD-D and COS-C or HCS-O certifications.
• Excellent communication and project management skills.
• Ability to manage client relationships and drive operational improvements.
• Experience with client onboarding/client management, training, and operational oversight.
• Leadership experience in managing both internal and external teams.

What We Offer:

• A chance to be at the forefront of healthtech innovation, and use emerging AI & ML capabilities towards positive impact (ie improve the lives of the skilled nurses who care for our older adults)
• A collaborative and inclusive work environment that prioritizes customer obsession, ethical decision-making, and is allergic to inflated egos
• Flexible remote-first work environment
• Compensation Range: $85,000 - $95,000 annual FTE base comp
• Benefits: Health, vision, dental, life insurance, unlimited PTO

About Olli Health:

Olli Health provides AI-powered home health coding and OASIS/Plan of Care quality review managed service with better accuracy and faster turnaround times at half the cost of existing solutions. We are building a great brand and rapidly growing.

Olli Health was just profiled in Home Health Care News (Post-Acute Care's leading publication). https://homehealthcarenews.com/2025/01/first-choices-switch-to-olli-showcases-potential-for-ai-driven-cost-savings-in-home-health/

Our small team is made up of home health experts and prior tech founders passionate about health tech, and we know home health inside and out (thanks to 20 years of experience owning/operating home health and hospice companies).

Join Olli Health and be a part of a team that's redefining home healthcare through technology. Help us make a tangible difference in the lives of nurses, physical therapists, and the older adults they care for.