Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About the Team

Join the Delivery Operations organization at Workday. The mission of our team is to support the professional services organization in the successful implementation of Workday at our customers. To that end, the group focuses on the enablement of delivery resources and the improvement of processes and tools, either program managing initiatives or being active contributors in initiatives led by other teams. We’re growing our team in Costa Rica and are looking for a Costa Rica-based colleague to be a part of our resourceful group. This is a great opportunity to develop your career at Workday as you learn about Workday deployments and become a go-to expert on Workday’s professional services subcontracting process.

Información sobre el equipo
Nos encantaría que forme parte de la organización de Operaciones de Entrega en Workday. La misión de nuestro equipo es apoyar a la organización de servicios profesionales en la implementación exitosa de Workday en nuestros clientes. Para tal fin, el grupo se enfoca en la facilitación de recursos de entrega y la mejora de procesos y herramientas, ya sea gestionando iniciativas de programas o contribuyendo activamente en iniciativas lideradas por otros equipos. Estamos ampliando nuestro equipo en Costa Rica y buscamos a un/a colega residente en Costa Rica para que forme parte de nuestro ingenioso grupo. Esta es una gran oportunidad para desarrollar su carrera en Workday mientras aprende sobre las implementaciones de Workday y se convierte en un experto en el proceso de subcontratación de servicios profesionales de Workday.

About the Role

Workday’s Delivery Enablement organization is looking for a hard-working Contracts Administrator to join our team. In this role, you will assume a wide range of responsibilities, all of which will require critical thinking, innovation, and integrity. We are looking for someone with a solid work ethic, impeccable attention to detail, high energy, strong project management skills and a positive demeanor. Workday is a fast-growing company, and the Contracts Analyst will need to manage multiple priorities, work independently and be proactive. The utmost confidentiality is imperative, as you will be working on sensitive projects and will be privy to confidential information.

Información sobre la función

La organización de Facilitación de Entregas de Workday está buscando un administrador de contratos orientado a resultados para unirse a nuestro equipo. En este puesto, tendrá una amplia gama de responsabilidades, para las cuales es necesario contar con habilidades de pensamiento crítico, innovación e integridad. Buscamos a una persona con una sólida ética de trabajo, impecable atención al detalle, gran energía, sólidas habilidades de gestión de proyectos y una actitud positiva. Workday es una empresa en rápido crecimiento, y el analista de contratos deberá gestionar varias prioridades, trabajar de forma independiente y tener actitud proactiva. Es imprescindible contar con un sentido de máxima confidencialidad, ya que trabajará en proyectos delicados y tendrá acceso a información confidencial.

Key Responsibilities

• Manage workflow for contract review process for a variety of contract types, beginning with receipt of requests for contract generation through routing for signatures and final distribution.

• Assist with maintenance and improvements of contracts management processes and system as well as implementation and enforcement of contract policies.

• Coordinate with cross-functional teams during contract review, acting as a key contact for the legal department by providing guidance on commonly requested edits, non-standard terms, policies, questions, etc.

• Review proposed modifications to contracts and work with internal business partners and third parties to negotiate terms and obtain approvals for modifications as required.

• Draft and revise contract wording to address various situations as they arise.

• Maintain cross-departmental processes between, collaborating to continually improve the contracts administration process.

• Complete assigned projects as determined by needs of the business and department.

Responsabilidades clave:

• Gestionar el flujo de trabajo para el proceso de revisión de contratos de diversos tipos, desde la recepción de solicitudes para la generación de contratos hasta su firma y distribución final.
• Colaborar en el mantenimiento y la mejora de los procesos y el sistema de gestión de contratos, así como en la aplicación y el cumplimiento de las políticas contractuales.
• Coordinarse con los equipos interfuncionales durante la revisión de los contratos, actuando como contacto clave para el departamento jurídico al proporcionar orientación sobre las ediciones más solicitadas, los términos no estándar, las políticas, las preguntas, etc.
• Revisar las modificaciones propuestas a los contratos y trabajar con socios comerciales internos y terceros para negociar los términos y obtener las aprobaciones de las modificaciones según sea necesario.
• Redactar y revisar la redacción de los contratos en función de las distintas situaciones que se planteen.
• Mantener procesos entre departamentos, colaborando para mejorar continuamente el proceso de administración de contratos.
• Completar los proyectos asignados en función de las necesidades de la empresa y el departamento.

About You

​Basic Qualifications (essential skills)

• 2+ years' experience in Contract Administration.

Other Qualifications (preferred, but not essential)

• Able to draft amendments related to Schedule A Agreements.

• Ability to follow written processes to ensure successful and correct completion of assigned work.

• Experiece working with Sales Teams.

• Ability to set priorities, be flexible and handle multiple tasks, and to track and follow up on projects.

• Detail oriented, meticulous, and strong organizational skills.

• Excellent communication and interpersonal skills that enable working collaboratively in a team environment with all levels of the company, including executive management and sales teams.

• Ability to work independently with minimum supervision, shift focus, adapt to changing priorities, maintain patience in high pressure situations and take initiative where appropriate.

• Experience with a contract management system, i.e. Salesforce, Apttus (preferred), Conga

• Focuses on accuracy, expediency, and consistency. Solutions-oriented approach.

Qué esperamos de usted

​Cualificaciones básicas (habilidades excluyentes)

• 2 años o más de experiencia en administración de contratos.

Otras cualificaciones (preferibles, pero no excluyentes)

• Capacidad para redactar enmiendas relacionadas con los Acuerdos con Anexo A.
• Capacidad para seguir procesos escritos que garanticen la realización correcta y satisfactoria del trabajo asignado.
• Experiencia trabajando con equipos de ventas.
• Capacidad para establecer prioridades, ser flexible y gestionar múltiples tareas, así como para controlar y dar seguimiento a los proyectos.
• Orientación al detalle, meticulosidad y gran capacidad de organización.
• Excelentes habilidades interpersonales y de comunicación que permitan trabajar en colaboración en un entorno de equipo con todos los niveles de la empresa, incluida la dirección ejecutiva y los equipos de ventas.
• Capacidad para trabajar de forma independiente con una supervisión mínima, cambiar de enfoque, adaptarse a prioridades cambiantes, mantener la paciencia en situaciones de gran presión y tomar la iniciativa cuando sea apropiado.
• Experiencia con un sistema de gestión de contratos, es decir, Salesforce, Apttus (preferentemente), Conga.
• Persona orientada a la la precisión, la agilidad y la consistencia. Con enfoque orientado a soluciones

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!