Senior Product Operations Manager - US Federal
One Model
Your work days are brighter here.
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About the Team
Workday is a leader in enterprise cloud applications for finance and human resources. As part of the Product & Compliance team dedicated to our Government Industry Vertical within the Product & Technology Organization, you will play a crucial role in driving our growth strategy within this key market. Our mission is to accelerate the adoption and success of Workday solutions within government agencies by fostering seamless collaboration across product development, compliance, and go-to-market teams. The charter includes compliance with Federal security standards (e.g. Fedramp - IL2/IL4, Secret, Top Secret) in addition to ensuring coverage of Federal OPM mandates and bespoke requirements across Payroll, Benefits, Workforce Management, Financials required to power the Federal Government etc. The goal is to have both a near term view and a long term view of the business while tracking updates and changes in the Federal business landscape.About the Role
This role will support one or more direct or indirect contracts with the U.S. Federal Government which, due to federal government security requirements, mandates that all Workday personnel working on the contracts be United States citizens (naturalized or native).
You will own and help build systems and processes to capture, review, and analyze high quality data that empowers the product team to make data-informed strategic decisions. You will also own the streamlining of processes to optimize transparency, awareness and efficiency across product and business.Strategic Operations:
- Establish and maintain the authoritative repository of prioritized product requirements for the Federal vertical
- Collaborate with business stakeholders to define the Total Addressable Market (TAM) for product capabilities
- Participate in roadmap prioritization discussions and facilitate informed trade-off decisions
- Orchestrate regular interlocks across Sales, Product, Engineering, Support, and Customer Success teams
- Create clear linkages between customer requirements and product capabilities
- Identify and escalate gaps in expectations and potential roadblocks for timely resolution
- Build systems to capture, analyze, and report on product data that drives strategic decisions
- Monitor development progress through sprint planning meetings to identify risks to customer expectations
- Continuously identify and implement process improvements for cross-team coordination
- Prior knowledge of Federal government procurement processes, compliance requirements (FedRAMP, FISMA, etc.), and operational procedures is highly desired
- Experience with HCM, Payroll, or Financial systems in a government context is a significant advantage
- Understanding of OPM mandates and Federal HR/financial requirements is beneficial
- Reducing time-to-market for Federal-specific product features by streamlining communication and processes
- Improving transparency of product roadmap and development status across the organization
- Creating actionable insights from product data that inform strategic decisions
- Establishing efficient workflows that increase team productivity and cross-functional collaboration
About You
- 7 + years of experience in a program management or operations role, preferably within a technology or product-focused environment.
- 4+ years of project management and software (e.g., Jira, Confluence, etc).
This position requires a TS/SCI with CI POLY security clearance. Applicants must already possess a valid and active TS/SCI with CI POLY security clearance.
Other Qualifications
- You are a systems thinker who can connect strategy to execution through well-designed processes
- Bachelor’s/Master’s Degree in a HRMS, Financials, Business Administration, Operations Management, Computer Science or related field.
- You possess exceptional organization skills and can manage multiple competing priorities effectively
- You communicate complex technical concepts clearly to diverse audiences
- You're naturally curious and proactive in identifying operational inefficiencies
- You thrive in collaborative environments but can also work independently
- You're comfortable with ambiguity and can create structure in undefined situations
- Strong organizational skills, with the ability to manage multiple initiatives simultaneously.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.VA.McLean (Tyson's Corner)
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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