Principal, Enablement Technology Platforms
One Model
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About the Team
Revenue Experience is a newly formed team within Global Revenue Enablement. We are seeking a highly motivated and experienced individual to own the strategy, implementation, and ongoing management and feature adoption of our enablement technologies. This critical role ensures all roles that support revenue are equipped with the knowledge, content, and tools they need to drive revenue growth and be successful. The ideal candidate will be a data-driven leader with a passion for enabling high-performing teams and experience owning enablement technologies.About the Role
Responsibilities:
Strategy & Vision: Develop and implement the overall strategy for the enablement (content) technology platform, aligning it with business objectives and strategies. Define key performance indicators and measure the impact of the platform(s) on revenue.
Platform Management: Lead all aspects of the day-to-day administration and optimization of the enablement platform(s) (e.g., Highspot, Seismic, Lessonly, etc.), including user management, content organization, workflow automation, and integration with other systems (CRM, marketing automation, etc.).
Content Strategy & Curation: Collaborate with content creators and domain experts to ensure we have high-quality, relevant, and up-to-date content that supports the entire customer lifecycle. This includes the evolution of content governance processes.
Training & Adoption: Develop and deliver training programs to ensure users are proficient in using the enablement platform most effectively. Drive user adoption through ongoing communication and support.
Collaborator & Communicator: Build positive relationships with team members across the company to understand their needs and ensure the platform meets their requirements. Effectively communicate platform updates and successes.
Vendor Management: Be a great partner with enablement platform vendors in partnership with Business Systems leadership, including contract management, performance monitoring, and issue resolution.
Innovation & Best Practices: Stay up-to-date on the latest enablement trends and technologies and find opportunities to improve the platform and its impact, which includes the latest advancements in AI and agentic technologies. Champion standard processes for content management, training, and user engagement.
Team Leadership: Lead and mentor dotted-line relationships of technology and content specialists, fostering a high-performing environment.
About You
Basic Qualifications:
12+ years demonstrable experience evaluating, managing, and administering enablement platforms (e.g., Highspot, Seismic, Lessonly, etc.).
8+ years experience with CRM (e.g., Salesforce) and marketing automation platforms (e.g., Marketo, HubSpot).
Other Qualifications:
Understanding of sales practices, processes, and methodologies and tools used throughout the sales process.
Experience developing system architecture maps and roadmaps for current and future state as it relates to an enablement platform and systems that integrate.
Strong analytical skills and experience using data to measure and improve enablement efficiency.
Demonstrable ability to communicate executive level summary updates to senior leaders and team members.
Demonstrable ability to work multi-functionally and a strong collaborator with partners and team members.
Strong network of enablement and industry leaders who work directly within enablement technology platforms.
Has researched and experimented with agentic AI and demonstrates a curiosity in technology innovations.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.GA.Atlanta
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
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Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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