As a post-purchase experience company, we believe every package delivery and every customer interaction is a Moment of Truth that enhances the shopping experience and therefore should be remarkable for shippers, drivers, and customers. We are not just building a logistics company; we are creating the next generation of shipping platforms, one that completely redefines what post-purchase experience is, and completely disrupts the old, legacy delivery giants that were designed for the 20th century.

About The Role

We are not looking for a traditional HR executive. We are seeking a dynamic, commercially-minded leader who sees people strategy in the lens of business strategy. This leader will leverage their experience in business operations and shape the people strategy to accelerate the business strategy. As a critical member of the executive leadership team, this person will report directly to the CFO and be responsible for designing, building, and scaling our entire People function to fuel our ambitious growth objectives. They will move Veho beyond conventional HR administration to create a transformative people experience that attracts, develops, and retains exceptional talent, fostering a high-performance culture that drives measurable business outcomes.

This role is for a strategic builder, innovator, and partner who thrives on solving complex organizational challenges with a first-principles thinking and business-driven approach.

Key Responsibilities

• Talent Lifecycle Management
• Own and continuously improve talent density across Veho as a business metric; enhance talent density at every point of the talent lifecycle, through recruiting, onboarding, development, performance management, and separation.
• Establish clear performance expectations and feedback mechanisms that reinforce accountability and growth.
• Comfortable with people analytics, using data to diagnose issues, inform strategies, and measure success.
  
  

• Culture and Employee Experience
• Act as the chief steward of Veho DNA, ensuring it is clearly defined, consistently reinforced, and lived across the organization.
• Maintain a real-time pulse on employee sentiment using both qualitative and quantitative inputs, and proactively surface insights to leadership.
  

What You Bring

• Winning Culture DNA: Hunger to build and scale high-performance cultures for a winning team that outperform incumbents.
• First principle thinker: starts with the end in mind; lays out the principles and steps of how to get there before giving an answer. Has a strategic point of view.
• Executive Team Leadership: Experience leading and developing leaders and influencing at the executive and board level. Structured and succinct communication.
• Analytical problem solver: explains themselves with numbers; logic and reasoning.
• Proven experience scaling organizations, ideally within a high-growth, fast-paced environment. You're excited by the challenge of building frameworks, systems, and culture from the ground up.
• Builder. Resourceful and self-starter.
• Comfort with Ambiguity: Thrives in environments where not all answers are clear, demonstrating adaptability and resourcefulness.
  
  

Preferred Qualifications

• Experience in high-growth technology or marketplace startups.
• 5+ years of progressive leadership experience, with a substantial portion spent outside HR in a business operations, strategic, product, or P&L-driven role. You've owned business outcomes and understand how the people strategy is tied to the business strategy.
  
  

Location

• Based on site in New York City OR the ability to relocate (relocation assistance available)
  
  

Compensation

• $240k to $260k range