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Senior People Operations Manager

One Model

One Model

People & HR, Operations
London, UK
Posted on Mar 11, 2026

About Baller League

Baller League is redefining the future of football entertainment. Combining elite-level talent with fan-driven storytelling and next-generation digital engagement, the league offers a new era of accessible, community-powered sports. Through immersive live events, cutting-edge media content, and strategic brand collaborations, Baller League connects audiences and partners at the intersection of sport, culture, and technology. Launched in 2024, Baller League now operates professional 6-a-side leagues in Germany, the UK, and the USA.

Key Responsibilities

People Strategy & Governance

  • Partner with the COO to define and execute a global People strategy aligned to business growth, organisational design, and future workforce needs.
  • Design and implement core HR policies, frameworks, and governance across multiple jurisdictions, ensuring compliance with local employment law and GDPR.
  • Establish clear decision rights, accountability models, and operating rhythms for People processes and vendors.
  • Own People risk management, compliance, and data integrity standards globally.

People Operations & Service Delivery

  • Build and lead end-to-end employee lifecycle processes (hire to retire), ensuring consistency, compliance, and an excellent employee experience.
  • Own and optimise Rippling across HR, payroll, onboarding/offboarding, documentation, and reporting.
  • Partner with Finance on accurate and timely payroll delivery across markets.
  • Define and monitor SLAs, KPIs, and service metrics, using data to drive continuous improvement.
  • Act as an escalation point for complex employee relations, operational, or compliance issues.

Talent, Performance & Culture Enablement

  • Enable leaders with robust frameworks across performance management, development, feedback, and employee engagement.
  • Support the design of compensation and benefits structures appropriate to each market and stage of growth.
  • Improve employee productivity and organisational effectiveness through clear processes and manager capability.
  • Foster strong employee relations and healthy team dynamics across a diverse, international workforce.

Systems, Data & Continuous Improvement

  • Drive automation, simplification, and scalability of People processes using Rippling and lightweight tooling.
  • Use People data and insights to inform decision-making, workforce planning, and leadership discussions.
  • Lead change management for new People processes, policies, and tools as the organisation scales.

What We’re Looking For

  • Experience in People Operations / HR leadership within fast-growing, international organisations, with exposure to startup work settings and culture.
  • Proven ability to build People frameworks from scratch, not just operate existing ones.
  • Working knowledge of employment law and HR compliance across multiple countries.
  • Hands-on experience with modern HR systems (experience with Rippling strongly preferred).
  • Commercial, pragmatic, and confident operating with senior leadership.
  • Comfortable balancing strategy and execution in a lean, high-ownership environment.