Program Manager - People Experience Transformation

Multi‑Year Program | Greenfield Initiative | Executive Visibility | Brisbane

A major not‑for‑profit organisation is embarking on a once‑in‑a‑generation People Experience transformation, redesigning the entire hire‑to‑retire lifecycle and implementing a modern HR technology platform from the ground up.

This is a high‑impact, greenfield opportunity to lead a full organisational uplift spanning HR, payroll, workforce management, digital capability, operating model, processes, data and culture. The transformation will touch every employee — from frontline support workers and mobile staff through to corporate teams and leaders — making this one of the most influential people‑experience programs currently running in the NFP sector.

Why This Role Is Different

• It’s genuinely greenfield — no legacy program, no recovery mission, no constraints. You are building the roadmap, structures, and delivery model from scratch.
• Direct executive access — you will work closely with the ELT, influence decisions at the highest level, and have a visible organisational impact.
• Enterprise-wide transformation — the work spans every part of the organisation, giving you breadth, complexity, and scale.
• Multi-year runway — this is a long-term transformation, giving you time and ownership to see strategy through to delivery.
• Full accountability — you’ll have autonomy to shape governance, delivery approach, team structure, vendor relationships and program direction.
• Purpose-driven impact — your work will directly improve the experience of frontline staff who deliver essential services to the community.
  
  

About You

You Are An Experienced Program Leader Who Has Delivered Complex HRIS Or People-experience Transformations In Large, Multi‑site Environments. You Bring

• Demonstrated experience delivering end‑to‑end HRIS implementations — including discovery, RFP, solution evaluation, design, build, testing and enterprise deployment.
• Deep capability managing multi‑vendor ecosystems, integration requirements, data migration, workflow design, and technology‑enabled change.
• Strong background in business and process redesign across HR, payroll, onboarding, talent, workforce management or employee experience programs.
• A proven ability to drive large-scale organisational change, readiness uplift and user‑centred design.
• Exceptional stakeholder leadership, with confidence navigating executives, operational leaders, unions (if applicable), and frontline teams.
• A calm, credible leadership presence with the ability to bring alignment, pace and clarity across diverse groups.
  
  

Due to the pace and intensity of the engagement, this role is required to be in the office 5 days a week.

Next Steps

If you’re interested, please share your CV and a brief summary of your suitability with:

mandrews@4impact.com.au