ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

We are looking for a skilled, dynamic, and dependable Associate People Business Partner, Operations to join the People Strategy & Development team! Reporting to a Senior Manager, People Business Partner, you’ll step into a fast-paced, high-growth environment where your ability to execute is just as important as your ability to connect. You’ll be a vital partner, consultant, and advocate for front-line leaders and their team members, providing guidance on HR policies, employee relations matters and performance management. You’ll also support the delivery of our talent programs and processes, strategic people initiatives, and the daily operational needs of your client group.

Interested in learning more about the employee experience at ezCater? Click here to hear from Quianna Cephas, Director of People Strategy and Development.

What You'll Do

• Serve as a trusted advisor to front-line and mid-level leadership on matters such as performance management, employee relations, policy interpretation, and employee engagement.
• Partner with managers to improve engagement, retention, and morale through the execution of custom people initiatives, solutions, and interventions.
• Manage and resolve low-to-moderate complexity employee relations/performance matters. Conduct initial fact-finding for investigations and escalate high-risk cases.
• Facilitate core people processes and programs for your client group, including annual compensation reviews, performance cycles, goal setting, and departures.
• Monitor people metrics and stay interview themes to identify trends and identify proactive solutions before challenges arise.
• Ensure practices are conducted in a way that is equitable and consistent.
• Participate in cross-functional HR projects and initiatives, as required.
  
  

What You Have

• 3–5 years of progressive HR experience, including a minimum of 2 years in a dedicated People Business Partner capacity. (Experience supporting Operations/Customer Service function is a plus!).
• Collaborative, team-oriented, approachable, and personable; able to build and maintain trusted relationships with employees at all levels.
• Able to understand the big picture and execute work that supports strategic direction.
• Strong written and verbal communication skills.
• Action-oriented with strong organizational skills and attention to detail.
• Dependable, with the ability to follow through on commitments.
  
  

The national total target cash compensation range for this position, including base salary and bonus target, is $67,000–$99,000 annually.*

• Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
  
  

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get From Us

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.

For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

#BI-Remote