Exciting opportunity to join a growing organization in Chicago. The People Operations Senior Associate will help deliver a best-in-class employee experience through strong execution, ownership, and partnership with the business. This role sits at the center of the employee lifecycle and plays a critical role in ensuring team members receive high-quality, timely, and thoughtful People Operations support throughout their employee journey. In this role, you’ll fully own key People Operations programs, serve as a reliable point of contact for employees and managers, and work closely with leaders across the organization to support team and business priorities. This role is ideal for someone who thrives in a fast-paced environment, takes pride in owning work end-to-end, and is eager to grow their scope, influence, and impact over time. The pay range is $85k-$95k and works a hybrid schedule. Benefits include medical, dental, vision, parental leave, 401k with a match, and PTO. Recruiter: Connie Stathopoulos

Responsibilities include:

• Employee onboarding, leaves of absence, employee changes, and offboarding
• Serve as a primary point of contact for People Operations, responding to employee and manager needs with urgency, sound judgment, and follow-through
• Build strong working relationships with managers and cross-functional partners by supporting day-to-day people needs and understanding team priorities
• Contribute to and help drive People Team initiatives by identifying areas of opportunity and using people data and feedback to inform solutions
• Build and improve People Operations processes that support a consistent, scalable, and high-quality employee experience
• Increasing ownership and autonomy as trust, context, and expertise are established
• Deeper involvement with leaders and managers to support team effectiveness and business goals
• Opportunities to lead projects and operational improvements with cross-functional impact
• Exposure to how People Operations supports the business at scale

Qualifications

• 3-5 years of People Operations experience, ideally in a fast-growing or startup environment
• 3-5 years of experience with HRIS systems, Benefits Administration, Leave management, Employee Relations, and Employee onboarding
• Proven ability to manage a high volume of employee support tickets, ensuring fast, efficient, and high-quality resolution
• Strong ownership mindset with the ability to manage multiple priorities, adapt as needs evolve, and drive work to completion with urgency and attention to detail
• Comfortable building trusted relationships, navigating ambiguity, and partnering effectively with employees, managers, and cross-functional stakeholders
• High level of integrity and discretion when handling sensitive and confidential employee information

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