Farrow and Ball - People Operations Administrator (37.5 hours per week)

We are currently looking for an enthusiastic individual to join our People Operations team in Wimborne as a People Operations Administrator. We are offering this position on a full-time basis, although flexibility will be considered. This role will work on a hybrid basis between home and our offices in Wimborne, 2 days per week.

Farrow & Ball are a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.

The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 80 years and now proudly have 60 showrooms worldwide with a global network of stockists.

The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.

The People Operations Administrator covers all aspects of people and HR administration and transactional activities, helping ensure People Operations/Shared Services responsibilities are effectively delivered in collaboration with the wider P&C team; (this includes aspects of Payroll liaison, Benefits and Pensions administration as and when required).

What we expect from you as a People Operations Administrator

Key Responsibilities:

• Supporting the People Operations Manager, provide support to the People Partners with People and Culture lifecycle, on and off boarding activities and ensure new process implementations are successful within People Operations, in a timely manner
• Work alongside the Talent Acquisition team, supporting the transition of recruitment activities in line with the long-term People and Culture strategy
• Develop and maintain knowledgebase and relevant documentation of regulations and company principles, processes, policies, tools and best practices
• Provide front line support & direction for staff and managers re: policies, procedures and general enquiries
• When required, work with Digital and HRIS teams to ensure continuous improvement, helping to make efficiencies in the use of available HR, Absence, Talent Acquisition and Payroll technologies
• Help the Team to ensure data integrity and optimal end user experience, including audit, data validation and completing regular payroll and HR data quality reviews and cleanses
• Help ensure compliance with GDPR, Data Privacy and Protection Guidelines, maintaining employee files, documentation and retention policies
• Support with providing reports, for the People & Culture, Finance, the wider business and external governing bodies when required. This may include but is not limited to Headcount, Insurance Data, Company demographics, pensions, turnover, Equality Monitoring, absence reporting.
• Support with reporting and data uploads for items subject to annual renewals such as employee benefits/pensions changes, Annual Salary Review, insurance renewals etc. working to deadlines to ensure real time data integrity across all countries as required
  
  

Key Attributes:

• Highly organised, methodical and meticulous in work.
• Customer service and continuous improvement mindset
• Verbal, virtual, in person and written communication
• Forging strong relationships with stakeholders
• Intermediate/advanced Microsoft Office skills and HRIS skills and experience with an eye for detail
• Keeping legal compliance, best practice, discretion and duty of care in mind
• CIPD Level 3 (or equivalent HR qualification), or working towards it
• At least one year’s practical work experience within HR or People Operations Team
• Experience working with HRIS or other People systems, with strong data accuracy and attention to detail
• Practical understanding of GDPR requirements and HR document retention standards, with the ability to maintain confidential records securely
  
  

What You Can Expect From Us

• 25 days’ annual leave (increasing with length of service) plus bank holidays
• Annual salary reviews, based on individual performance
• Enhanced Maternity and Paternity pay
• Generous staff discount on F&B products
• Access to our retail discounts platform
• Employee Assistance Programme with 24/7 support
• Health Cash Plan
• Company Sick Pay
• Group Pension Scheme, matched by F&B
• Life Assurance
• Refer a Friend scheme
• Cycle to Work scheme
• Season Ticket Loans for travel
  
  

At Farrow & Ball we are committed to encouraging equality, diversity and inclusion among our people, with an aim to be truly representative of all sections of society and our customers. Applicants will be considered for employment based only on skills/experience and never based off of race, age, disability, religion, sexual orientation, gender identity or family status, including pregnancy.