1. About Our Client:

The organization operates in the AI-powered practice management software industry, serving accounting firms globally. It addresses the challenge of improving efficiency and collaboration for accounting professionals through a cloud platform used by tens of thousands of users across 40 countries. The team is distributed internationally, spanning the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines, and the company has been recognized for its workplace culture and rapid growth.

2. About the Opportunity:

The Manager of People Operations leads the design and operation of the organization’s People Operations systems, focusing on embedding AI-driven automation and workflows to streamline hiring, onboarding, and employee support across multiple countries. Reporting to the VP of People, this role is crucial for scaling the People function efficiently by architecting AI-augmented processes that reduce manual work and enhance operational effectiveness.

3. Responsibilities:

• Architect and enhance the end-to-end People Operations and Talent Acquisition (TA) processes using AI agents and workflows.

• Design AI agents to manage routine tasks such as onboarding coordination, compliance documentation, offer letter creation, interview scheduling, and handling tier-1 employee inquiries.

• Utilize AI to monitor and ensure HR compliance across six countries, including risk detection and regulatory updates.

• Develop AI-powered reporting and analytics for People and TA functions to provide actionable insights.

• Oversee the integration and management of HRIS, ATS, and People technology platforms with an AI-focused approach.

• Support TA functions with AI-enabled pipeline forecasting, data integrity, and funnel reporting.

• Manage benefits administration and vendor relationships within the US entity using AI to optimize processes.

• Implement AI-driven solutions to improve employee experience and preemptively address lifecycle friction points.

• Lead AI-based process documentation and knowledge management for People Operations.

• Collaborate with Finance, IT, and Legal through AI-augmented workflows for cross-functional operations.

• Train and mentor People team members on AI tools, automation, and agent design.

• Ensure ethical and compliant AI governance aligned with handling sensitive employee and candidate information.

4. Requirements:

• Minimum 5 years progressive experience in People Operations or HR Operations with leadership exposure.

• Experience in SaaS or high-growth technology environments and understanding global, multi-entity People functions.

• Hands-on expertise with AI tools, agent builders, and agentic workflows, including building and maintaining operational AI agents.

• Strong technical skills with APIs, integrations, automation platforms (e.g., Zapier, Make, n8n), and prompt engineering.

• Preferably experience with multi-country HR operations across regions such as the US, UK, Australia/New Zealand, Canada, or the Philippines.

• Proven ability to redesign operations with a focus on automation rather than incremental changes.

• Knowledge of US benefits administration and compliance (ACA, ERISA basics).

• Understanding of HR compliance in multiple jurisdictions with prudent judgment on AI versus human task ownership.

• Data literacy in building operational dashboards and interpreting hiring funnel metrics.

5. Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.