At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!

PositionOverview:

The HR Technology Manageris responsible forthe strategic management, optimization, and day-to-day operations of Workday and other key HR platforms, such as Absorb Learning and integrated vendor systems.This role provides leadership over the HR technology ecosystem, serving as a hands-on system administrator and configurator to ensure HR platforms are stable, scalable, and aligned with business priorities while delivering a seamless employee experience.

Partnering closely with HR Centers of Excellence,Payroll,IT, business leaders, and external vendors, the HR Technology Manager ensures system reliability, data integrity, and scalability across the HR technology ecosystem. This leader plays a critical role in advancing digital HR capabilities, implementing process improvements, and driving innovation that supports a growing and dynamic organization.

Core Responsibilities:

System Ownership & Strategy

• Serve as the strategic owner for Workday andotherHR platforms (e.g., Absorb Learning, recognition, engagement tools), ensuring alignment with evolving businessobjectives, HR strategies, and industry best practices.
• Partner with theHR leadership, to define and execute a comprehensive HR technology roadmap that enables scalable growth, efficiency, and transformation.
• Identifyand implement automation, configuration, and user experience enhancements to drive operational excellence, data integrity, and adoption across HR platforms.
  
  

Process Improvement & Program Support

• Collaborate with HR functional leaders toidentifyprocess improvement opportunities and design system-based solutions supporting key HR programs (e.g., performance, compensation, benefits).
• Configure and support annual HR processes within Workday—such as performance reviews,meritand bonus cycles, andbenefitsopen enrollment—ensuring accuracy, efficiency, and a seamless user experience.
• Lead governance and change management for Workday configuration updates,business processenhancements, and releases, ensuring documentation, testing, and effective communication across the organization.
• Champion continuous improvement initiatives,leveragingdata analytics and stakeholder feedback to drive process excellence and transformative HR technology innovations.
  
  

Reporting & Analytics

• Lead the development and delivery of Workday reports, dashboards, and analytics, translating data into actionable insights for HR and business leaders.
• Support ad hoc data requests and business intelligence needs for HR and business leaders.
• Ensure data integrity, privacy, and compliance with internal policies and external regulations.
• Partner cross-functionally to advance workforce analytics, predictive modeling, and data-driven decision-making capabilities.
  
  

Systems Integration & VendorPartnership

• Provide functional oversight of integrations connecting Workday, Absorb, and other third-party vendors (e.g., benefits, payroll, timekeeping, learning), in close partnership with IT.
• Collaborate with IT and vendors to coordinate releases, resolve integration issues, andmaintainsecure, stable, and compliant data exchanges in alignment with enterprise standards.
• Partner with IT to proactivelymonitorintegrationhealth,identifyrisks, and supporttimelytroubleshooting of APIs and file feeds to prevent downstream business impact.
  
  

PlatformGovernance& Operational Leadership

• Facilitate and lead a cross-functional Workday committee to align stakeholders on priorities, enhancements, and platform decisions.
• Provide clear direction and recommendations that support businessobjectivesand the evolution of the HR technology roadmap.
• Encourage a culture of collaboration, learning, and innovation across HR technology stakeholders.
• Serve as a trusted advisor and role model,demonstratingaccountability, integrity, and operational excellence.
  
  

Skills andRequirements:

• Strong leadership, communication, and interpersonal skills with the ability to build trust across HR, IT, andthe business.
• Deep knowledge of Workday HCM configuration, security, and reporting.
• Proven ability to lead teams, manage multiple priorities, and drive cross-functional initiatives.
• Strong analytical, problem-solving, and process optimization skills.
• Ability to handlehighly sensitiveand confidential data with integrity.
  
  

Qualifications:

Required:

• 3+ years of experience overseeing the Workday platform assystemadministrator, including managing security, releases, integrations, and system performance.
• Minimum of 5+ years of hands-on experience configuring andmaintainingWorkday HCM modules (e.g., Core HCM, Payroll, Absence, Benefits, Compensation, Recruiting, and/or Performance), with strong knowledge of business process design, condition rules, calculated fields, and reporting.
• Bachelor’s degree in Human Resources, Business, Information Systems, or relatedfield.
• Experience leading workstreams or project teams with direct accountability for project deliverables, stakeholder management, and risk mitigation.
• Prior experience leading a team or managing HR system operations.
• Advanced Excel and data analysis skills.
  
  

Preferred:

• Workday HCM Certification(s) in one or more HCM modules.
• Experience managing integrations between Workday and third-party vendors.
• Familiarity with compensation planning, performance enablement, and benefit file managementinWorkday.
• Experience supporting HR transformation or system implementation projects.
  
  

Physical Requirements:

The physical requirements for this position include sitting, standing, bending, lifting, and moving intermittently during working hours. These physical requirements must beaccomplishedwith or without reasonable accommodation.

The duties of this position may change from time to time. Caribou reserves the right to add ordeleteduties and responsibilities at the discretion of Caribou or its managers. This job description is intended to describe the general level of work being performed. It is not intended to beall-inclusive.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal,stateor local laws.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genderidentityor Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Address: | 3900 Lakebreeze Ave N , Brooklyn Center, Minnesota 55429 |

Compensation Range:

$75,894.00 - $126,490.00 per year

• Starting pay is subject to Local and State Minimum Wage regulations.
• Ranges reflect what employer reasonably and in good faith expects to pay for such position.
  
  

The physical demands for this position are reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Brand:

Caribou Coffee