People & Culture Coordinator
One Model
Administration, People & HR
Docklands VIC 3008, Australia
About Us
VicTrack is the custodial owner of Victoria's rail transport land, assets and infrastructure. We work to protect and grow the value of the portfolio, to support a thriving transport system and make travel and living better for all Victorians. With much of our asset portfolio dedicated to rail transport - our land, infrastructure, trams, trains and telecommunication networks - our focus is on strategic asset management and supporting the delivery of better transport solutions.
When you join VicTrack, you'll become part of an organisation that celebrates the diverse backgrounds, perspectives, and life experiences of our people. We are committed to fostering a workplace that mirrors the diverse communities we serve. Everyone is welcome to apply for a role at VicTrack and we encourage open discussions about any adjustments you might need during the recruitment process or within the role. If you have a disability or specific access requirements, please let us know how we can offer you additional support.
Benefits
- Free travel on all public transport - Trains | Trams | V/Line
- 17.5% leave loading
- 1 x Extra day off (EDO) per month
- Flexible work environment | hybrid work 2 x days in office, 3 x days WFH
- Stable work environment - Victorian Government state-owned enterprise
- 16 weeks paid parental leave (36 unpaid)
- Comprehensive health & wellness programs
- Free access to on-site gym and end of trip facilities
- Training and development opportunities to help you grow and develop your career
The challenges of our fast-growing sector put our people at the front of some of Victoria's most exciting projects in telecommunications, property development and project delivery - with job opportunities as diverse as our organisation.
The Role
The P&C Coordinator provides high-level coordination and administrative assistance to the People & Culture leadership team by supporting the timely delivery of all P&C processes and projects (including "Future Ready" transformation projects). This role is an integral member of the P&C team, ensuring that team calendars, schedules, processes, communications and documentation are coordinated, managed and streamlined.
In addition, the role will provide support services to the Group Manager, People & Culture by way of diary management, secretariat services and events coordination.
Key Responsibilities:
- Provide generalist P&C operational support to the Business Partnering team, including triaging and responding to queries, delivering P&C reporting and insights, supporting people processes (e.g. recruitment, performance, exits), and contributing to system, data, and process improvements.
- Working in partnership with the Learning & OD Coordinator, provide coordination and administrative support to the People & Culture team by managing shared inboxes, triaging and redirecting enquiries, coordinating onboarding activities, and organising and delivering the enterprise-wide New Starter Induction program.
- Provide end-to-end project coordination and administration support to major People & Culture initiatives by maintaining detailed project documentation, action registers, plans, timelines and status reports; tracking milestones and dependencies; proactively managing competing deadlines and escalating risks or overdue actions as required.
- Maintain accurate, complete and compliant records, ensuring a high degree of attention to detail, document integrity, version control, and consistency across all People & Culture documentation.
- Prepare clear, accurate and high‑quality reports, briefings, presentations and executive materials, and maintain People & Culture intranet content, including new starter resources and employee‑facing information, ensuring accessibility, accuracy and consistency.
- Provide administrative, coordination and system testing support for automation initiatives, contribute to data tracking and reporting, and assist with the transition to a contemporary HRIS and streamlined, technology‑enabled ways of working.
- Provide professional diary management and secretariat support to People & Culture governance forums, transformation working groups and committees chaired by the General Manager, People & Culture, including preparation of agendas and papers, minute taking, action management, and timely distribution of documentation.
- Collaborate with People & Culture team members to support the delivery of programs and business‑as‑usual activities, providing responsive, customer‑focused support and assisting in the resolution of employee and stakeholder enquiries and feedback.
- Coordinate People & Culture led events, forums and training sessions, including venue and room bookings, liaison with communications teams, preparation of materials and run sheets, and coordination of logistics to ensure professional, well‑executed outcomes.
- Provide administrative support for invoice processing, assist with tracking and reporting against the People & Culture budget, and handle sensitive information with a high level of discretion.
Qualifications:
- Relevant tertiary qualification in Human Resources, or equivalent.
Knowledge & Experience:
- Proven experience in a fast-paced project administration or team coordination role, preferably supporting large-scale organisational change, transformation efforts or large teams. Demonstrated ability to work proactively within a project environment, anticipating requirements, identifying potential issues early, and taking initiative to support project outcomes.
- Highly developed organisational and task management skills, with the ability to bring together many inputs, manage conflicting deadlines and prioritise work under pressure. Demonstrated capacity to proactively plan, track, and adjust work activities, ensuring timely support is provided across a dynamic P&C workload.
- Demonstrated ability to produce accurate, high‑quality work with strong attention to detail, including maintaining precise records, reviewing documentation, providing insights from team tasks and activities, while ensuring consistency and compliance with organisational requirements.
- Excellent written and verbal communication skills, including the ability to prepare clear project documentation, reports, and dashboards. The role requires proactive communication - keeping stakeholders informed, flagging emerging issues early, and offering assistance or solutions as needs arise.
- Ability to foster strong relationships and provide high-quality customer service to employees and internal P&C team members at all levels. Demonstrated willingness to proactively engage with stakeholders, understand their priorities, and offer practical support across the full spectrum of P&C responsibilities.
- Strong Microsoft Office suite skills, particularly advanced Excel proficiency for data tracking and reporting.
To Apply
***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT
If you are interested in this exciting opportunity with us, please click apply and submit your resume in PDF format only. All applications are strictly confidential.
We are proud to be recognized by WORK180 as an employer of choice for women. Explore the WORK180 website to learn about our benefits and policies. Research shows that 60% of women and underrepresented groups may decide not to proceed, even after drafting an application. We believe diversity strengthens every team, so even if you don't meet every qualification, we still encourage you to apply!
Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check. VicTrack is an equal opportunity and human rights employer.
Closing Date: 22/05/2026
***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT