AI Solutions Engineer
Sit between customers and the product. Turn enterprise voice conversations into deployed agents that actually work in production.
- Business
- Bengaluru, India (Onsite)
- In office
- Full-time
- YoE 0 - 2 Years
About OneInbox
- We're putting voice at the heart of how enterprises actually run.
- We're the production-grade voice AI platform built for Japan and Asia-Pacific.
- We're handling millions of real calls every month — in Japanese, English, Hindi, and Arabic — for banks, real estate firms, and government services.
- Try OneInbox today.
Why we're hiring this role
- Customers don't buy a generic agent — they buy a specific workflow, in their language, with their compliance rules.
- Without strong solutions engineers, deployments stall in scoping. We need someone who shortens that loop.
- This role is the most direct path into our product and engineering teams over time.
What you'll be doing
First 30 days
- Shadow our senior solutions engineers on live enterprise deployments.
- Take ownership of a small portfolio of customers in pilot or onboarding.
- Learn the OneInbox studio, configuration model, and integration surface deeply.
First 60 days
- Run discovery calls and turn them into working agent configurations within days.
- Debug live calls and partner with engineering on reproducible product gaps.
- Own end-to-end deployment for 2–3 enterprise accounts.
First 90 days
- Drive go-live for your portfolio and partner with CSMs on the hand-off.
- Document repeatable patterns so the next solutions engineer ramps in half the time.
- Surface 3–5 product opportunities to engineering with the evidence to back them.
Who you are
- 0–2 years in solutions engineering, technical consulting, or applied engineering.
- Comfortable writing scripts and configuration — you don't need to be a senior engineer.
- Excellent written communication — you can summarize a 60-minute call in 5 bullets.
- Curious about voice, conversation design, or applied AI.
- High agency. You move on a problem before someone files a ticket.
Why OneInbox
- Generational impact: build the voice layer that every APAC enterprise eventually runs on.
- Ownership culture: you'll work close to the founders and ship in days, not quarters.
- Kind, high-bar team: senior operators who've built and led at scaled companies — and are easy to work with.
- Strong backing: institutional investors and committed enterprise customers from day one.
What we offer
- Real ownership: competitive salary and meaningful equity for early team members.
- Health coverage: medical, dental, and vision for you and your dependents.
- Team time: regular in-person off-sites across Tokyo, Singapore, Dubai, and Bengaluru.
- Flexible time off: take what you need, when you need it.
- Learning budget: dedicated annual L&D, plus conference and travel support.
- Daily essentials: catered meals on office days, commuter support, and wellness benefits.
