About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. The Legal team ensures our rapid growth is built on a foundation of compliance and rigorous defense, allowing our clinicians to focus on patient outcomes.

As the Senior Paralegal, you will be the tactical engine behind our litigation strategy. You aren't here to just file papers; you will own the e-discovery lifecycle, manage complex data preservation, and serve as the primary bridge between our internal teams and outside counsel during high-stakes nationwide class actions.

What You'll Do

• Own the Discovery Lifecycle: Lead the end-to-end e-discovery process, including researching electronic records, mapping data environments, and managing the defensive gathering of information.

• Drive Data Preservation: Design, implement, and audit legal hold policies to ensure all relevant information is captured and secured across our tech stack (Slack, Jira, AWS, etc.).

• Bridge the Gap with Outside Counsel: Serve as the primary point of contact for outside counsel, ensuring they have the materials needed for litigation while preventing redundant work or over-collection.

• Investigative Fact Finding: Proactively identify internal witnesses, document their knowledge, and assist in preparing them for depositions and discovery.

• Policy Architecture: Draft and implement critical legal policies, including how OpenLoop handles service of process, litigation workflows, and media inquiries.

• High-Volume Management: Efficiently handle routine subpoena requests and discovery motions without losing sight of larger litigation milestones.

Who You Are

• A Natural Investigator: You are proactive about identifying gaps in our data and determining the most efficient path to fill them.

• Clear and Direct: You are comfortable advising senior partners and stakeholders while remaining just as effective when "translating" complex legal needs for our engineering and product teams.

• Detail Oriented: You understand that in nationwide litigation, the smallest oversight in a legal hold can have massive consequences.

Required Qualifications

• 4-8 years of experience as a litigation paralegal, preferably with a mix of "Big Law" training and in-house experience.

• Deep E-Discovery Expertise: Advanced knowledge of electronic records management and discovery software (e.g., Relativity, Logikcull, or similar).

• Class Action Experience: Proven track record of supporting large-scale, multi-jurisdictional litigation.

• Tech Literacy: Ability to navigate modern cloud-based work environments and explain technical data structures to outside counsel.

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.