About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About The Role

OpenLoop is looking for a People Partner, R&D to join our team remotely or at HQ in Des Moines, IA. In this role, you will be the dedicated HR point of contact for our engineering, product, and data teams. You will work closely with R&D managers and individual contributors to foster a high-performance culture, resolve employee relations matters, and ensure our technical talent has the support they need to innovate. You are the advocate for our R&D staff, helping them navigate their careers while keeping our internal operations running smoothly.

What You’ll Do:

• Act as the primary point of contact for R&D employees and managers on all things people-related, providing timely guidance on policies, benefits, and workplace concerns.

• Provide day-to-day coaching to R&D leads on performance management, delivering constructive feedback, and navigating difficult conversations.

• Support the implementation of R&D-specific people initiatives, including competency mapping, leveling updates, and technical compensation reviews.

• Drive engagement and retention efforts tailored to technical teams, ensuring a culture of innovation and collaboration remains strong as we scale.

• Manage the employee lifecycle for R&D, from tailored technical onboarding to exit interviews, identifying trends that impact turnover or engagement.

• Analyze people metrics (e.g., pulse surveys, turnover data) to provide actionable insights to R&D leadership regarding team health.

• Partner with Talent Acquisition and Finance to ensure smooth headcount tracking and resource allocation for engineering and product teams

• Other duties as assigned.

Who You Are:

• Bachelor’s degree and 5+ years of HR experience, with at least 2+ years specifically supporting engineering, product, or data science teams.

• Deep understanding of HR disciplines including employee relations, organizational design, and performance management.

• Experience supporting fast-paced, high-growth, or startup environments; healthcare or tech experience is a plus.

• Strong communication, facilitation, and influencing skills with the ability to work across technical and non-technical audiences.

• Analytical and data-driven, using insights to guide decisions and shape people strategy.

• Tech-savvy, adaptable, and excited to build scalable people programs in a growing digital health organization.

• Passionate about enabling high-performing teams and cultivating a culture of collaboration and innovation.

• HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) is a plus but not required.

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.