About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. We are looking for a Senior Manager that leads procurement and inventory operations across a growing network of pharmacies, specializing in compounding. You will centralize a fragmented environment, implement systems and processes, and build a scalable model to support continued growth

What You’ll Do:

• Set strategy and priorities for pharmacy procurement and inventory across all locations

• Solve large-scale, ambiguous operational and supply chain challenges

• Align and manage priorities across pharmacy procurement operations, i.e. finance, compliance, RFP process, vendor management

• Stand up and scale a centralized procurement and inventory function

• Assess current processes and implement standardized, scalable workflows, governance, and accountability

• Lead NetSuite inventory module implementation and transition from manual to system-based operations

• Define system requirements to improve scalability and visibility

• Develop sourcing strategies for APIs and consumables, rationalize suppliers, standardize contracts, and build redundancy for high-risk materials

• Establish inventory control process (lot tracking, expiration, demand planning)

• Ensure compliance with FDA and Board of Pharmacy requirements and maintain audit-ready documentation

• Build operational playbooks, including performance metrics for all roles and areas

• Lead and develop site-level teams, coach managers and ICs, and drive adoption of processes and systems

• Travel 20% for onsite meetings

Who You Are:

Required

• Bachelor’s degree in Supply Chain, Business, or related field (or equivalent experience)

• 5-7 years in pharmacy procurement / supply chain operations

  • Within that experience, at least 3+ years experience in compounding pharmacy operations / medications

• 503A and/or 503B compounding pharmacy experience

• Highly familiar and well versed in API sourcing with a focus on end-to-end traceability and audit compliance

• ​​Hands-on involvement in ERP system implementations, such as NetSuite or comparable platforms

• Demonstrated success overseeing multiple pharmacy locations and leading diverse teams

• Proven track record of designing and optimizing processes, including establishing SLAs, policies, and scalable workflows

• Ability to operate independently while contributing at both strategic and day-to-day operational levels

• Skilled at navigating ambiguous environments and bringing clarity through structured approaches

• Experience collaborating across functions and engaging stakeholders at various organizational levels

• Strong background in mentoring and developing senior-level team members

Preferred

• M&A experience

• Experience centralizing procurement functions

• Experience with high-growth or pre IPO environments

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.