Technical Support Specialist
Oriient
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Tel Aviv-Yafo, Israel · Washington, DC, USA
Posted on Dec 9, 2025
Hashavim 360 is a leading fintech information provider, delivering digital solutions in labor law, taxation, finance, welfare, and pensions.
We are looking for a Technical Support Specialist to deliver advanced assistance for our software products
Key Responsibilities:
Investigate and resolve second-level technical incidents
Perform in-depth troubleshooting and identify underlying issues
Support customers through phone, email, and other communication channels
Work with R&D and engineering teams on system-level problems
Requirements:
At least 1 year of experience in technical support or a similar rolק
Clear and professional communication skills
Strong customer orientation and service mindset
Familiarity with ticketing and case-management platforms
This is a full-time position, 9:00–18:00.
The role is hybrid, offering flexible and convenient working hours.
Our offices are located in central Israel.
We are looking for a Technical Support Specialist to deliver advanced assistance for our software products
Key Responsibilities:
Investigate and resolve second-level technical incidents
Perform in-depth troubleshooting and identify underlying issues
Support customers through phone, email, and other communication channels
Work with R&D and engineering teams on system-level problems
Requirements:
At least 1 year of experience in technical support or a similar rolק
Clear and professional communication skills
Strong customer orientation and service mindset
Familiarity with ticketing and case-management platforms
This is a full-time position, 9:00–18:00.
The role is hybrid, offering flexible and convenient working hours.
Our offices are located in central Israel.
This job is no longer accepting applications
See open jobs at Oriient.See open jobs similar to "Technical Support Specialist" Techstars.