Senior Director of Business Intelligence and Analytics
Outreach
Your Daily Adventures Will Include:
- You and your team will generate actionable insights that enable our GTM, Product, and Operations teams to make data-driven decisions and achieve our business goals. Your team owns the build and presentation of clear narratives on company performance in MBR/QBR formats to a broad audience
- Prioritize and execute on project roadmap to develop insight from analysis and compelling synthesized recommendations. Analytical rigor and strategic thinking are a must, but you’ll need to get your hands dirty to drive real, sustainable impact
- Become intimately familiar with the business, lead the team to distill and deliver critical business insights for leadership, and influence teammates and executives with your findings
- Lead, mentor, and optimize productivity across our business analytics teams
- Develop consistent and scalable processes to continuously monitor data integrity
- Work closely with key stakeholders to gather business requirements from a diverse number of users across teams and translate requirements into scalable and cohesive solutions; enhancements, bugs, new processes, requests, ticketing systems
Our Vision of You:
- 10+ years of experience in operations, analytics, strategy, preferably within a growing SaaS company
- 3+ years of experience building and managing a team
- Experience leading and building an analytics team with the ability to create a performance- and metrics-focused culture a hands-on leader who knows how to apply the right level of situational guidance to smart analysts
- An in-depth understanding of traditional B2B sales demand generation, pipeline management, and forecasting with the ability to operate in a fast paced environment with competing priorities
- Strong understanding of SaaS product design and key performance indicators of customer usage and engagement
- Experience analyzing and summarizing large amounts of data from multiple systems to provide a unique insight into business operations
- Working knowledge of relevant systems and underlying data (Salesforce, Outreach, Zuora preferred)
- Strong interpersonal and communication skills and proven experience in cultivating collaborative working relationships with teams across an organization
- Ability to cover a range of activities, from C-level presentations to hands-on, data deep-dives with analysts. Including the ability to summarize and visualize complex analyses that tell a compelling story
- Strong organizational and multitasking skills with attention to detail, a sense of personal accountability, and urgency for achieving results
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