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Director/Senior Director of Product Strategy and Operations



Product, Sales & Business Development, Operations
San Francisco, CA, USA
Posted on Friday, October 20, 2023
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Reporting to the President of Product and Technology, the Director, or Senior Director, of Strategy and Operations is responsible for defining the overall Product Strategy of Outreach and ensuring streamlined execution of this strategy across Product and GTM teams. This will involve working cross functionally across Product and GTM teams to align thinking, performing competitive analysis, identifying white space opportunities and TAM, and driving a top down, revenue driven approach to a 1-2-3 year product roadmap with associated budget implications. This person will also own Pricing and Packaging, Strategic Partnerships, M&A, and will be partnering very closely with the CEO, President of GTM and other functional strategic ops leaders to drive cross company alignment and delivery of product strategy. As the company grows and expands to new locations Internationally, this person will also help work with partners to set the strategy and plan, including business leaders, recruiting, finance, etc.

You Daily Adventures Will Include:

  • Own long term product strategy and drive the annual planning and budgeting process
  • Align GTM and Product teams to deliver on long term product strategy
  • Track execution of product strategy across functional teams in monthly and quarterly cadence
  • Own budget, pricing, strategic partnerships, mergers & acquisitions and competitive analysis
  • Drive product release planning and GTM release readiness processes
  • Prepare product strategy updates for board members and C-Staff

Our Vision of You

  • Extensive expertise in Corporate Strategy, Product Strategy or Product Management, prior startup experience preferred
  • 10+ years of work experience in product management and / or strategy development leadership roles
  • Knowledge of software development methodologies, application and systems management solutions, and best practices, MBA preferred
  • Understands implications of trends across business & functions
  • Proven leadership and organizational skills
  • Experience working broadly across product teams and functions such as Sales, Support, and Marketing and Finance to understand drivers of performance and collaborate on business optimization
  • Strong strategic thinking, problem solving, analytical / critical thinking skills
Why You’ll Love It Here
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
• A parental leave program that includes not just extended time off but options for a paid night nurse, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status