Senior Product Designer (Platform Experiences) - Prague, Czechia
Outreach
Your Daily Adventures Will Include
- Work with a highly adept team of Product, Engineering, and Marketing partners to advance core product capabilities and bring new insights to streamline user flows
- Define workflows that make complex ideas simple for administrators who are enabling Outreach on behalf of their company
- Craft industry-leading system architectures, user flows, usable interaction models, and highly polished UI visuals
- Partner closely with other designers to collaborate and iterate on solutions, and expand our design system patterns
- Present well-considered design strategies, concepts and prototypes, and communicate the underlying rationale with confidence to your team and company leadership
- Balance customer needs, business goals, and technical considerations to ship well-considered product enhancements that deliver measurable impact
- Partner with our Product Managers to conduct customer interviews, gather qualitative and quantitative insights to support your design work, and run usability studies to evaluate proposed solutions
- Become an expert in the administrator persona, their pain points and user needs, and how they enable their sales organizations
- Help us co-create a vibrant inclusive design culture co-created by team members from various geographies (incl. US, CZ, IN) and backgrounds, focused on mutual support and continuous improvement
Our Vision of You
- Have a strong portfolio demonstrating experience in creating design concepts, customer journeys, beautiful and elegant visual UI designs, and crafting interaction details that solve complex customer problems
- Have 6+ years of experience in Product Design / UX design / interaction design for digital software products. Bonus points for having designed workflow-based productivity tools
- Have experience leading design for a major feature area or vertical independently, and are confident bringing a strong and informed design point of view
- Are skilled in presenting and explaining your work, process, decisions, and rationale to cross-functional stakeholders and proactively seek feedback to deliver world-class designs
- Skillfully gauge process and concept fidelity for proposed solutions to meet customer objectives. Including: early vision, conceptual work, information architecture, low fidelity wireframes, user flow prototypes, detailed visual design, and design specifications
- Are capable of working within fast-paced agile teams where close collaboration is part of the daily rhythm
- Have experience participating in and driving design research activities
- Are a systems thinker and are able to utilize, propose, and extend shared components, patterns, and interactive behaviors
- Are passionate about the details and always keep pushing your work until it is refined, elegant, and world class
- Are uncompromisingly service-minded and anticipate the needs of customers and colleagues with empathy
- You communicate clearly and succinctly, both in written and verbal form, to various audiences across the business
- You have an inclusive, transparent collaboration style and good stakeholder management skills. Bonus points for experience collaborating with distributed teams across timezones