Senior Product Designer (Platform Experiences) - Prague, Czechia
Outreach
Product, Design
Prague, Czechia
Posted on Oct 23, 2024
Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.
The Role
Our mission is to empower every sales professional to operate at their maximum potential unlocking success for themselves and their organization.
This is where you come in! Are you passionate about solving complex challenges for more technical users and administrators? Have you designed admin experiences for B2B SaaS platforms? Do you get excited about concept models and system architectures, just as much as about detailed interaction design? Then this could be you! We're looking for talented designers with diverse specialties, backgrounds, and perspectives to join our highly skilled Product Design team. This is an opportunity for a true crafts-person that is passionate about defining seamless workflow experiences that customers love to use in their work everyday.
As a Senior Product Designer at Outreach, you'll work on our industry-leading sales execution platform powered by AI. Specifically, you’ll be solving complex challenges for Outreach administrators in our customers’ orgs and helping them to enable better experiences for their organizations and sales teams through tools and data.
Check out a 3-minute demo of our platform: https://www.youtube.com/watch?v=cHZUYE9lbzc
Location
While we are remote-friendly, we remain an "office-centric" company. The workplace is based in Prague, Czechia.
#LI-RG1
Your Daily Adventures Will Include
- Work with a highly adept team of Product, Engineering, and Marketing partners to advance core product capabilities and bring new insights to streamline user flows
- Define workflows that make complex ideas simple for administrators who are enabling Outreach on behalf of their company
- Craft industry-leading system architectures, user flows, usable interaction models, and highly polished UI visuals
- Partner closely with other designers to collaborate and iterate on solutions, and expand our design system patterns
- Present well-considered design strategies, concepts and prototypes, and communicate the underlying rationale with confidence to your team and company leadership
- Balance customer needs, business goals, and technical considerations to ship well-considered product enhancements that deliver measurable impact
- Partner with our Product Managers to conduct customer interviews, gather qualitative and quantitative insights to support your design work, and run usability studies to evaluate proposed solutions
- Become an expert in the administrator persona, their pain points and user needs, and how they enable their sales organizations
- Help us co-create a vibrant inclusive design culture co-created by team members from various geographies (incl. US, CZ, IN) and backgrounds, focused on mutual support and continuous improvement
Our Vision of You
- Have a strong portfolio demonstrating experience in creating design concepts, customer journeys, beautiful and elegant visual UI designs, and crafting interaction details that solve complex customer problems
- Have 6+ years of experience in Product Design / UX design / interaction design for digital software products. Bonus points for having designed workflow-based productivity tools
- Have experience leading design for a major feature area or vertical independently, and are confident bringing a strong and informed design point of view
- Are skilled in presenting and explaining your work, process, decisions, and rationale to cross-functional stakeholders and proactively seek feedback to deliver world-class designs
- Skillfully gauge process and concept fidelity for proposed solutions to meet customer objectives. Including: early vision, conceptual work, information architecture, low fidelity wireframes, user flow prototypes, detailed visual design, and design specifications
- Are capable of working within fast-paced agile teams where close collaboration is part of the daily rhythm
- Have experience participating in and driving design research activities
- Are a systems thinker and are able to utilize, propose, and extend shared components, patterns, and interactive behaviors
- Are passionate about the details and always keep pushing your work until it is refined, elegant, and world class
- Are uncompromisingly service-minded and anticipate the needs of customers and colleagues with empathy
- You communicate clearly and succinctly, both in written and verbal form, to various audiences across the business
- You have an inclusive, transparent collaboration style and good stakeholder management skills. Bonus points for experience collaborating with distributed teams across timezones
Why You’ll Love It Here
● Highly competitive salary
● Amazing working space with a running track on its roof
● Flexible time off, 5 weeks of vacation, and 5 annual sick days
● 4% employer supplemental pension monthly contribution
● Private medical care for employee and spouse with Program Health Plus
● Life insurance at 2x annual salary
● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
● Opportunity to be part of company success via the RSU program
● Relocation package - support offered for foreign future employees and their families relocating to Prague
● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
● Employee referral bonuses to encourage the addition of great new people to the team
● Fun company and team outings because we play just as hard as we work
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
