Applied Science Manager, DUG
Outreach
Your Daily Adventures Will Include
- Working with voice streams and real-time transcriptions of voice streams to extract intelligence and actionable insights
- Analyzing the relevance of extracted intelligence, performance of the extraction algorithms, and evaluating the performance of third party voice processing APIs
- Finding ways to engineer high availability into a system that has lots of moving parts, not all of which are directly under your control
- Working with stakeholders to make sure our customers have the tools they need to be successful on our platform
- Finding quick ways to prototype and test possible solutions to large problems
- Looking up and down the stack for the best return on investment for any given pain point
- Working on one of the most visible parts of Outreach’s product - to both our customers and the rest of our organization
Basic Qualifications
- 10+ years of experience shipping production quality code in Java, Go or C++, along with strong software engineering skills
- 4 years of Management experience
- A strong background in statistics and passion for data are essential for success in this role
- Experience programming in Python, Java or Go or C++, along with strong software engineering skills
- Experience with cloud-based service applications
- Experience with data and model pipelines
- Familiar with continuous-deployment projects
- Willing to go above and beyond to help other team members
- Ability to prioritize details along a path of iterative delivery
- Ability to quickly ramp up new technologies and start contributing