Senior Manager, Detection and Response
Outreach
United States
Posted on Jun 27, 2025
As a Detection & Response manager, you will be responsible for protecting Outreach's customers, employees and brand. You will be able to build on your deep technical knowledge and previous incident response experiences in a rapidly growing global SaaS platform.
In This Role You Will:
- Lead the Operations & Incident Management team in the protection, detection, response, and recovery of Outreach security across application, cloud, and enterprise domains
- Lead response to security incidents as Incident Commander
- Maintain and contribute code for our detection and alerting pipeline
- Automate detections and response end-to-end, including enrichment and filtering
- Hunt for threats across enterprise and production environments, leveraging your experience and security intuition
- Act as an escalation point for the tier1/tier2 investigative team
- Perform variant analysis and root cause analysis
- Develop creative solutions to complex security problems which balance business needs and risk
- Perform regular on-call responsibilities both during and off regular business hours (including nights, weekends & holidays), including fulfilling various incident response team roles
- Work together with other security engineers and stakeholders to architect and deploy enterprise security solutions
- Conduct research to identify threats, vulnerabilities, and trends that may impact Outreach.
- Develop and publish emerging threat impact statements and customer communications
- Assist with the facilitation of security tabletop exercises
- Establish and provide audit evidence and support for various compliance requirements (to include meeting with auditors for ISO 27001/27701, SOC2, and HIPAA)
- Provide security operations subject matter expertise for high priority or high impact security and business efforts (RFPs, ongoing deals, etc.)
Our Ideal Candidate Will Have
- 8+ years detection & response work in a high-demand security team
- Proficiency in reading and writing programing languages like Go, Terraform, JavaScript, etc.
- Strong knowledge of common attack vectors
- Experience working with a Managed Services Security Provider (outsourced SOC)
- Familiarity with AWS, Azure, and Container (Kubernetes) security
- Experience with common Linux / Mac OS command line, security monitoring, log analysis, and forensic tools
- Ability to work with a high degree of autonomy
- Have a passion to learn and thrive in a dynamic and constantly changing environment
- Excellent analytical thinking, time management and coordination skills
