Senior People Operations Specialist - Prague, Czechia
Outreach
Your Daily Adventures Will Include
- Be a first line of support for employees and stakeholders for HR questions/issues; resolve or appropriately route/escalate issues
- Support core employee lifecycle processes (onboarding, job changes, offboarding), including communication with Payroll, IT, HR Operations, and other stakeholders
- System Administration: Maintain and update employee data in the HRIS system, ensuring accuracy, compliance, and data integrity
- Process Optimization: Collaborate with HR, Finance, and IT teams to streamline HR processes and leverage automation wherever possible
- System Enhancements: Support system upgrades, testing, and implementation of new modules or functionalities
- User Support: Serve as the first point of contact for HRIS-related questions, troubleshoot issues, and provide guidance and training to HR and business users
- Documentation: Maintain up-to-date system documentation, workflows, and user guides
Our Vision of You
- HR background – some previous experience in HR/payroll/benefits administrative support, with a good understanding of core HR processes
- A desire to master the core elements of the role and grow into one or more other areas of HR Operations (HRIS, Analytics, etc).
- A mindset of continuous improvement
- Proactive – ability and desire to take initiative, suggest improvements, and find solutions in collaboration with teammates
- Knowledge of Czech labor law
- Strong communication skills – Fluency in Czech and English, with the ability to explain processes clearly and collaborate across teams and countries
- Customer orientation – A focus on giving stakeholders you interact with a positive experience and possessing the judgment to push back / escalate where needed
- Organizational skills – Ability to prioritize, multitask, and keep track of multiple activities
- Proficiency Microsoft Excel, Power Point and Word