Senior Solutions Consultant, EMEA
Outreach
Your Daily Adventures Will Include
- Acting as a subject matter expert on the Outreach platform, supporting customers and internal stakeholders throughout the sales process.
- Partnering with Sales to conduct structured discovery, identifying customer goals, challenges, risks, and success criteria.
- Designing and delivering engaging, outcome-oriented product demonstrations that connect Outreach capabilities to customer use cases.
- Supporting opportunity qualification by uncovering technical, process, and operational requirements.
- Translating customer workflows into clear, value-based solution narratives aligned to Outreach’s platform and AI capabilities.
- Collaborating with Professional Services and Customer Success to ensure smooth handovers and clear articulation of customer needs.
- Contributing to Proof of Value (POV) engagements under guidance, helping validate business impact and success metrics.
- Continuously building industry knowledge across sales execution, revenue operations, and AI-driven workflows.
- Sharing learnings, best practices, and product knowledge with peers to raise the overall capability of the team.
- Collaborating cross-functionally with Product, Enablement, and Marketing to improve messaging, demos, and customer experience.
Our Vision of You
- Experience: 4-6+ years of experience in pre-sales, solutions consulting, or a related customer-facing role within SaaS.
- Customer-Centric Problem Solver: You are naturally curious, ask thoughtful questions, and enjoy understanding how businesses operate.
- Value-Led Thinker: You can translate customer goals and challenges into scalable, outcome-focused solutions rather than feature-driven conversations.
- Strong Communicator: You are comfortable presenting to a range of stakeholders and adapting your message based on audience and context.
- Growing Technical Acumen: You have experience working with CRM ecosystems (e.g. Salesforce) and an interest in data, automation, and AI-driven workflows.
- Collaborative Mindset: You work effectively with Sales, Product, and Services teams and value shared success.
- Continuous Learner: You actively seek feedback, refine your craft, and stay current on GTM trends and technology.
- Framework-Aware: Familiarity with value-based selling concepts, structured discovery, and demo best practices (e.g. Demo2Win, MEDDPICC) is a plus.
How Success Is Measured
- Consistently supports the achievement of influenced ARR targets across Mid-Market and Commercial segments.
- Delivers high-quality discovery and demos that progress deals and improve win rates.
- Demonstrates increasing autonomy across sales cycles, POVs, and solution design.
- Provides clear, actionable handovers to Customer Success and Professional Services.
- Earns trust from Sales partners as a reliable, value-driven Solutions Consultant.
- Actively contributes to team knowledge-sharing and continuous improvement.