Pack is the people development platform for companies building the next generation of talent. We help you transform performers into A-Players — not with generic training, but with precision coaching, strategic mentorship, and a system that scales.

We combine:

An international network of elite mentors and operators

A platform that turns growth into a process, not a guess

A proprietary methodology rooted in behavioral science and execution

WHY WE NEED YOUR HELP

We are looking for a mid-level UX Designer to transform complex user needs into intuitive, research-driven experiences. This role focuses on user research, behavioral analysis, prototyping, and design systems, working closely with product and engineering teams to ensure our platform is user-centered and scalable.

OUR VALUES:

People-Focused

Relentless Growth

Straightforward Execution

Founder Mindset

MAMBA MENTALITY:

"Hard work outweighs talent.

Mamba mentality is about 4 a.m. workouts, doing more than the next guy, and then trusting in the work you’ve put in when it’s time to perform. Without studying, preparation, and practice, you’re leaving the outcome to fate. I don’t do fate."

Kobe Bryant

About the role

Primary Responsibilities

User Research & Insight Gathering

Conduct qualitative and quantitative user research (e.g., interviews, usability tests, surveys) to uncover user needs, pain points, and mental models.

Analyze behavioral data and user feedback to inform design decisions and product strategy.

Support the Product Manager in synthesizing insights and translating them into actionable design opportunities.

Collaborate with product managers, developers, and stakeholders to align user needs with business goals.

UX Design & Prototyping

Design intuitive user flows, wireframes, flowcharts, and interaction patterns that make complex tasks simple and engaging.

Create interactive prototypes in tools like Figma (or your preferred tool) for usability testing and rapid idea validation.

Define and document interaction behaviors, micro-interactions, and UX patterns for scalable implementation.

Usability Testing & Design Validation

Run usability testing sessions to validate design solutions, iterate quickly, and continuously improve user experience.

Apply usability heuristics, accessibility (a11y) standards, and inclusive design practices to ensure products are usable by all.

Advocate for evidence-based design by leveraging insights, research findings, and data.

Design System & Visual Consistency

Contribute to and evolve the design system, centralizing design standards and ensuring consistency, scalability, and reusability of components.

Champion UX guidelines and documentation to maintain product coherence across the platform.

Secondary Responsibilities

Collaboration & Alignment

Work closely with Frontend Engineers to ensure design feasibility and fidelity in implementation.

Partner with Product Managers to shape user stories, acceptance criteria, feature definitions, requirements, and success metrics.

Provide input in design critiques, ensuring solutions meet both user needs and technical constraints.

Operational & Marketing Support

Support operations with demo materials, copy, and design assets when needed.

Contribute to marketing design assets and report design elements as required.

Mentorship & Thought Leadership

Share knowledge and promote best practices in UX research, design, and prototyping across the team.

Stay up-to-date with UX trends, tools, and emerging practices, bringing fresh ideas to the team.

We know you may not have all these characteristics but, if you think you are the right person, we would love to meet you.

Requirements

Technical & Design Skills:

English level: B2 or higher – we’re an international team; all meetings and communication are in English.

Design Tools: Expertise in Figma (or equivalent tools like Sketch, Adobe XD) for wireframing, prototyping, and design systems.

Research Tools: Familiarity with tools like Maze, UserTesting, Dovetail, or similar for conducting and analyzing user research.

UX Principles: Strong grasp of usability heuristics, interaction design principles, accessibility (WCAG 2.1+), and responsive design.

Prototyping & Testing: Ability to create interactive prototypes and run usability tests to validate ideas with tools like Lovable.

User Stories: Experience writing or contributing to user stories and acceptance criteria.

Metrics & Analytics (Nice to Have): Basic understanding of product analytics tools (e.g., Mixpanel, GA4) to inform design with data.

AI Integration (Nice to Have): Experience designing for AI-centered user experiences, e.g., chatbots, recommendation systems, or LLM-powered interfaces.

Soft Skills:

Excellent collaboration and communication skills across design, product, and engineering teams.

Strong problem-solving abilities and a user-first mindset.

Comfortable working in fast-paced, iterative environments with shifting priorities.

Ability to present and defend design decisions to stakeholders with clarity and confidence.

Experience Required:

3+ years as a UX Designer, Product Designer, or Interaction Designer in product-driven teams.

Proven track record of designing intuitive, accessible, and visually compelling products.

Nice to Haves:

You like putting yourself in the game

You like learning by doing and making mistakes

You like working in a dynamic and flexible environment

We know you may not have all these characteristics but, if you think you are the right person, we would love to meet you.

Our Pack for you

Contract

Working hours: Part-time

Contract term: fixed employment contract for 6 months, then a permanent contract.

We have designed a flexible compensation structure for our developers, giving you the choice between two options:

Option A – Performance-Based Package

Base salary aligned with role and seniority.

Bonus up to 50% of your salary based on Company, Team, and Individual performance.

There is no cap on bonuses — exceptional performance can lead to higher earnings, linked directly to over-performance.

Quarterly evaluations determine the performance multiplier (based on Deliverables, Skills, and Culture).

Option B – Fixed-Only Package

Base salary 15-20% higher than Option A

No participation in the performance-based bonus system.

Annual review: you can switch back to Option A during salary reviews if you wish.

Note: The fixed salary in Option B is designed to offer more financial stability for those who prefer predictability, while Option A offers higher upside potential linked to performance.

Benefits

STOCK-OPTION PLAN: We have allocated employees a specific number of shares in the company, subject to final approval from leadership.

UNLIMITED MENTORING, COACHING & THERAPY SESSIONS: You will have the opportunity to follow a mentoring or a coaching path directly on our platform. Moreover, you will also have access to therapy sessions, thanks to our partner Serenis.

WELFARE PLATFORM & MEAL VOUCHERS: Every month you will receive an amount on the Edenred Application and you will decide how to spend it.

If you want to discover more click here

"We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, disability, or any other protected characteristic.”