Sales Operations Analyst
PadSplit
Here’s What You’ll Do Day-To-Day:
- Lead Management Operations: Own lead creation, enrichment, routing logic and SLAs for the SDR team, ensuring leads are accurately attributed, prioritized, and worked efficiently from the moment they enter the funnel.
- SDR Cadence Operations: Operate, monitor, and optimize SDR cadences to improve contact rates, qualification, and conversion, partnering with SDR leadership to test and iterate on cadence performance.
- Top-of-Funnel Analysis: Analyze lead conversion and engagement data to identify trends, gaps, and opportunities across sources, segments, and SDRs, translating activity into pipeline and revenue impact.
- Revenue & Attribution Insights: Translate SDR productivity into pipeline and revenue outcomes, attributing results to lead sources, cadences, and individual contributors to improve performance visibility and accountability.
- Funnel Visibility & Sales Handoffs: Maintain clear visibility across the Lead → Contacted → Qualified → Sales handoff funnel, identifying friction points and improving handoff quality and conversion to Sales.
- Productivity & Activity Tracking: Monitor touchpoints, activity levels, and time allocation across the SDR team, identifying productivity patterns that drive stronger revenue outcomes.
- Reporting & Performance Tracking: Establish and maintain KPIs for SDR performance, funnel health, pipeline, and revenue contribution, delivering regular insights and reports to Sales and RevOps leadership.
- Cross-Functional Collaboration: Work closely with Marketing, Sales, RevOps, and Systems teams to improve lead flow, data quality, attribution, and overall top-of-funnel performance.
- Continuous Improvement: Drive a culture of experimentation and optimization by testing new processes, tools, and workflows, leveraging AI-powered solutions and automations to improve SDR productivity and pipeline generation.
Here’s What You’ll Need To Be Successful:
- Education: Bachelor’s degree in Industrial engineering, Business, Marketing, Finance, or a related field.
- Sales Ops Experience: 3+ years of experience in sales operations, business analysis, or a related field, preferably within the real estate or tech industry. Experience supporting sales teams operating with a high volume of leads is a plus.
- Startup Experience: Past experience consulting or contracting for a US-based company, especially a startup is a plus.
- Analytical Skills: Strong analytical skills with experience in data interpretation and performance metrics.
- Data Storyteller: Data-driven mindset with the ability to use data to inform decisions and strategies.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and with external stakeholders.
- Independent GSD: Proven ability to independently manage projects and drive initiatives from concept to execution in a structured manner.
- Real Estate: Knowledge of the housing market / shared housing is a plus.
- CRM Tools: Proficiency in data analysis tools (e.g., Excel, SQL) and CRM software (we use Salesforce).
- AI & Automation (Nice to Have): Exposure to AI-powered tools or automation initiatives in sales or operations environments, with an interest in leveraging these capabilities to improve efficiency and data quality
- English Skills: Fluent in written and spoken English
The Interview Process:
- Your application will be reviewed for possible next steps by the Hiring Manager.
- If you meet eligibility requirements, the next step would be a video screen with a member of the PeopleOps team for about thirty (30) minutes.
- If warranted, the next step would be a video interview with our Revenue Ops Lead for forty-five (45) minutes.
- If warranted, the next step would be a video interview with a small panel of key stakeholders for one-and-a-half (1.5) hours.
- If warranted, then we move to contract!
35000 - 42000 USD a year