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Chief Operating Officer

Pay4Me App

Pay4Me App

Full-time
Indianapolis, IN, USA · Idaho, USA
Posted on Sep 25, 2024

Pay4Me provides international students from African and developing countries with a seamless and faster way to pay tuition and school fees abroad. We are committed to empowering students and their families by removing barriers to education through reliable and efficient payment solutions.

In just over two years, our growing team has introduced a steady cadence of innovation within the cross-border tuition, school fees, and migration-related payments landscape, such as same-day 24-hour cross-border payments, the ability for customers to pay directly foreign tuition and fees their local banks in local currencies, instant SEVIS, WES, and Application fee payments and much more. We are doubling down on our mission to help build out Africa’s educational and school fee payment infrastructure.

Role Overview We are looking to hire an experienced and dynamic Chief Operating Officer (COO) to lead our operations as we rapidly scale. As COO, you will drive operational excellence, scale processes, improve profitability, oversee multiple departments, and expand Pay4Me into new markets. You will work closely with the CEO to optimize and transform our ambitious growth strategies into reality, helping us achieve 2-3X our GTV and ARR within the first year.

Key Responsibilities

  • Scale Operations: Build and implement scalable systems and processes to support rapid growth.
  • Streamline Processes: Optimize and automate workflows across departments to increase efficiency.
  • Improve Profitability: Identify key areas to improve the bottom line and drive sustainable revenue growth.
  • Oversee Departments: Manage and support cross-functional teams, including operations, marketing, product, and finance.
  • New Market Launch: Lead efforts to enter new geographic markets and expand Pay4Me’s global presence.
  • Strategy Execution: Partner with the CEO and leadership team to execute strategic goals and ensure alignment across the organization.
  • Manage Budgets and Finances: Oversee and optimize budgets to ensure efficient financial management, budgets, payroll, and cost-effective resource allocation

Ideal Candidate

  • Startup Mentality: A hands-on leader who thrives in a fast-paced, high-growth startup environment.
  • Go-Getter: Results-oriented with a proven track record of getting things done, even in challenging conditions.
  • Leadership: Experience leading teams at startups or deep domain expertise in startups, FinTech, African markets, or immigrant banking.
  • Strategic Mindset: Able to turn high-level strategy into actionable plans that deliver measurable results.

Required Experience & Skills

  • Proven experience as a COO or senior operational leadership role within a high-growth startup or FinTech company.
  • Strong background in scaling operations, process optimization, and managing cross-functional teams.
  • Expertise in African/emerging markets, immigrant banking, or cross-border payments is a significant advantage.
  • Experience driving revenue growth to meet or exceed $1M USD ARR targets.
  • Ability to navigate complex regulatory environments and expand operations into new markets.
  • Excellent communication and leadership skills, with a talent for inspiring and motivating teams.

Benefits ( After Probation Appointment Confirmation)

  • Competitive Salary
  • Employee Stock Option
  • Official Laptop
  • Health Insurance
  • Hybrid Working
  • All-expense Paid Team offsites.
  • Paid Annual Leave.
  • Remote Work Budget.
  • Paid birthday day off.
  • Team-building events.
  • Paid parental leave.
  • Gym Reimbursement.
  • Mental Health Resources.

Application Instructions

Send your resume and cover letter to hr@pay4me.app with the job title as the subject.

Pay4Me App is an equal opportunity employer.