Reception & Office Operations Assistant

Company Name: PayInc Ghana trading as PayAngel

Location: East Legon, Ghana
Employment Type: National Service

About the Role

We are looking for a smart, organised, and proactive National Service Personnel to support the smooth running of our office.

The role combines front-desk responsibilities with general office administration and operational support. You will be the first point of contact for visitors and will also support the day-to-day needs of the office, including meeting coordination, office supplies, administrative tasks, and support for our executive team.

This is a great opportunity for a recent graduate who is proactive, dependable, eager to learn, and great at communication.

Key Responsibilities

• Welcome and assist visitors, clients, candidates, and other guests.
• Manage the reception area and ensure visitors receive a professional and friendly experience.
• Answer and direct calls and general enquiries.
• Receive and coordinate incoming and outgoing mail, deliveries, and courier services.
• Assist with meeting room bookings and meeting preparations.
• Support the day-to-day running of the office, including supplies, refreshments, and general office needs.
• Liaise with vendors, building management, couriers, and other service providers when required.
• Provide administrative support to the executive team and other members of staff.
• Assist with scheduling meetings, preparing documents, and other administrative tasks.
• Help coordinate office activities, events, and other operational needs.
• Keep simple records, trackers, and administrative documents up to date.
• Follow up on assigned tasks and ensure they are completed on time.
• Identify issues around the office and raise them promptly or take reasonable steps to resolve them.
• Support other administrative and operational activities as required.

What We Are Looking For

• We are looking for a recent graduate about to start their National Service who is:
• Organized and attentive to detail.
• Friendly, confident, and comfortable interacting with different people.
• Proactive and willing to take initiative.
• Reliable and able to follow through on tasks.
• A good communicator, both verbally and in writing.
• Comfortable using basic Microsoft Office or Google Workspace tools.
• Able to handle information with discretion and professionalism.
• Willing to learn and take on new responsibilities.

A degree in Business Administration, Management, Human Resources, Communications, Hospitality, or a related field will be an advantage, but we are open to graduates from other disciplines who demonstrate the right attitude and skills.

What We Value

We value people who pay attention, ask questions, take ownership, and get things done. You do not need to know everything from day one; we are looking for someone willing to learn, dependable, and who brings a positive attitude to the workplace.

Why PayAngel?

At PayAngel, we believe National Service is an opportunity to learn, build confidence, and gain meaningful workplace experience. You will work alongside experienced professionals in a supportive environment where you can ask questions, learn from others, take on new challenges, and develop the skills and confidence needed to build a successful career.