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Senior Credit and Collections Analyst

Playpower Labs

Playpower Labs

Dallas, TX, USA
Posted on Tuesday, April 30, 2024

Senior Credit and Collections Analyst

3.0 out of 5
Dallas, TX 75247

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Job type

  • Full-time

Shift and schedule

  • Monday to Friday


Dallas, TX 75247

Pulled from the full job description

  • 401(k)
  • Health insurance
  • Paid time off

Full job description


Company Overview & Values
At PlayPower, we are not just a company; we’re a passionate family of brands dedicated to creating moments of joy and inspiration through play. As a global leader in crafting premier recreational equipment, our mission is to ignite imaginations and fuel creativity in people of all ages. By joining our team of over 1600 employees across the world, you are joining a community that believes in the Power of Play! If you're ready to make a lasting impact and bring laughter and fun to the lives of children and adults, explore our exciting opportunities to help us to create a world where play knows no limits.

Company Values:
  • Honesty and Integrity
  • Respect and Caring for Others
  • Openness and Collaboration
  • Individual and Team Accountability
  • Passion and Purpose

Position Overview
The Senior Credit & Collections Analyst will play a crucial role managing the credit and collections functions, ensuring timely and accurate processing of payments, mitigating credit risks, and maintaining positive relationships with customers. This role requires a strong analytical mindset, attention to detail, and excellent communication skills. The Senior Analyst is expected to professionally represent our organization, both internally and with external customer contacts. The position requires a positive attitude and willingness to adapt to the changing needs of the business.

Principal Duties & Responsibilities

Credit Analysis:
  • Assess the creditworthiness of new and existing customers, considering industry specific factors.
  • Analyze financial statements, credit reports, and other relevant information to make informed credit decisions.
  • Establish and monitor credit limits.
  • Implement and manage effective collections strategies to minimize overdue accounts.
  • Contact customers for payment and negotiate payment plans when necessary.
  • Resolve payment discrepancies and disputes in a timely manner.
  • Prepare customer statements and aging files and reviews the aging of past due invoices and unapplied payments; including follow-up with the customer to insure timely resolution of disputed and/or unpaid invoices.
  • Independently follows through on required actions.
  • Communicate timely and effectively with plant, distributor, sales team, and other internal teams to resolve customer invoices, disputes, credits, short pays, etc.
  • Work closely with project managers to address payment issues related to specific construction projects.
  • Generate and analyze reports related to credit and collections performance.
  • Provide regular updates and recommendations to management regarding credit risks.
Customer Relationship Management:
  • Build and maintain positive relationships with customers, sales teams, and other stakeholders.
  • Address customer inquiries related to billing and payments promptly and professionally.
Process Improvement:
  • Identify opportunities for process improvement within the credit and collection’s function.
  • Implement best practices to enhance efficiency and effectiveness.
  • Ensure internal controls are being followed.
  • Miscellaneous tasks/ad-hoc requests as needed.

Other duties as assigned. The above description is intended to describe the duties of an employee in general terms and does not necessarily describe all duties.

Skills and Attributes:
  • Excellent analytical and problem-solving skills.
  • Effective communication and negotiation skills.
  • Proficiency in using relevant software and tools. Microsoft Excel and Outlook. (Syteline, NetSuite a plus)
  • Ability to prioritize and multi-task and be flexible in a fast-paced environment and meet deadlines.
  • Ability to be an effective team member and display teamwork and initiative.
  • Ability to work independently and possess initiative and self-start qualities.
  • Ability to learn new software and programs quickly.
  • Experience with digital or robotic processing, Billtrust, and multiple ERPs strongly preferred.
  • Knowledge of construction contracts, project billing cycles, or familiarity with AIA billing.

Education and/or Experience:
  • 8+ years’ experience as a credit and collections analyst(required), plus for manufacturing and construction background.
  • Bachelor's degree in Finance, Accounting, or a related field, preferred.

Travel Requirements:
  • Estimated travel is >10%.

Company Information and Disclaimer

Working Conditions:
Normal office environment setting or may be exposed to noise if working in or around a production area. Schedule is Monday through Friday, normal business hours. Constantly required to sit, use hands, talk, and hear. Occasionally required to lift and/or move up to 25 pounds.

Position Location:
Position is onsite Monday through Friday (8AM-5PM) and not remote eligible. Only under special circumstance(s) will the person be allowed to work remotely and with express written consent of senior leadership.

Compensation for this position will be commensurate with the candidate's experience and qualifications, aligning with industry standards. The salary range for Dallas, TX, is also based upon geographical market standards for the industry and position in those areas.

There is a possibility of a bonus(es) based on individual performance and merit to be paid at the sole discretion of the company, but bonus(es) are not guaranteed unless outlined in writing in the offer letter extended to the candidate selected for the position.
PlayPower and its subsidiaries, PLAYPOWER, offers a competitive benefits package including, but not limited to, paid time off, health insurance, and 401(K) for full-time positions.
Qualified candidates only. Please apply through our website and click on careers or on Indeed. Although we appreciate all interest, only those selected for an interview will be contacted. Reference checks and pre-employment drug testing will be conducted.

The pay range for this position starts as listed in the job posting but could be higher based on education, experience, and the location of the position. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the job description for accurate starting pay range information or feel free to discuss this with an HR professional if you are chosen to move forward with an interview. This position may be eligible for bonuses based on company discretion.
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. PLAYPOWER reserves the right to change job duties, including essential job functions, according to business necessity.
EEOC Statement:
PlayPower and all subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, and military or veteran status, sexual orientation, or any other action covered by federal or applicable state/local laws.
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