Program & Project Management
Administration
- Own the end-to-end delivery of the Nashville veteran transition project, from planning and launch to execution and continuous improvement.
- Develop a detailed project plan with clear milestones, KPIs, and timelines (e.g., veterans served, placement rates, time-to-placement).
- Coordinate daily activities across internal teams, community partners, and employers to keep the project on track.
- Monitor progress, identify risks or bottlenecks, and implement solutions quickly.
Veteran & Community Engagement
- Build and maintain strong relationships with veteran-serving organizations (VSOs), military installations, Guard/Reserve units, higher ed programs, and local veteran networks.
- Serve as a visible, trusted point of contact for veterans entering or exploring the civilian workforce.
- Gather continuous feedback from veterans on their experience, and use it to refine services, workshops, and support.
Employer & Partner Management
- Develop and manage a pipeline of employer partners in the Nashville area and beyond who are committed to hiring veterans.
- Work with employers to understand role requirements and translate military experience into civilian-friendly profiles.
- Coordinate hiring events, info sessions, and workshops with employers and community partners.
Data, Reporting & Results
- Set and track clear performance metrics (e.g., placements, job retention at 90/180 days, employer satisfaction).
- Prepare regular reports and updates for leadership, funders, and key stakeholders.
- Use data to make decisions, refine the program, and demonstrate impact.
Operations & Process Improvement
- Design and refine workflows that are efficient and scalable, not just “good enough for now.”
- Create repeatable processes for outreach, intake, career coaching, and employer engagement.
- Document best practices and lessons learned to inform future projects or expansion to other cities.