Telesales Agent
PressOne Africa
Overview:
PressOne Africa is the simplest way for entrepreneurs to get a phone number for their business. We offer a phone system that helps any business see all phone calls across their sales and support team. Founded in 2021, we're a fast-growing startup based in Lagos, and a Tech stars portfolio company.
We are on the look out for a Telesales Agent that will be responsible for generating sales through outbound calls to potential customers. The primary goal will be to promote our products and services, build strong customer relationships, and meet sales targets. You will engage with customers to understand their needs, provide product information, and effectively communicate the benefits of our offerings.
Key Responsibilities:
- Prospect for new customers through outbound calls and demo sessions.
- Build and maintain strong customer relationships to encourage repeat business.
- Meet and exceed sales targets and quotas consistently.
- Understand customer needs and provide appropriate product recommendations.
- Handle objections and resolve customer complaints effectively.
Requirements
What You Should Have:
- 2+ years experience as a telesales representative or in other sales/customer service roles.
- Bachelor's degree in any relevant field.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of CRM software and telephone systems.
Who You Are:
- Persuasive Communicator: You have a knack for engaging customers over the phone.
- Customer-Focused: You prioritize customer satisfaction and relationship-building.
- Sales-Oriented: You enjoy meeting sales targets and closing deals.
- Goal-Driven: You are motivated to succeed and exceed sales quotas.
Benefits
Why PressOne Africa?
- Impact: Make a real difference in the lives of entrepreneurs across Africa by building the communication infrastructure of the future.
- Growth: Be part of a fast-growing company with opportunities for professional development.
- Culture: You'll join a collaborative and inclusive team that is obsessed with delighting customers.
- Benefits: We offer competitive compensation, comprehensive benefits, and the opportunity to be part of something truly meaningful.