What is Pubble? Pubble's Q&A service offers you the ability to take questions no matter which channel your customer decides to contact you on (website, facebook, twitter, chat, email etc.) and surfaces this valuable information back to your website, allowing you to build powerful knowledge bases around each of your products or services. Own your community with Pubble! What does Pubble include? A suite of web apps that are designed to get your audience engaging with you on your site. These apps include different flavours of Q&A including: Core Q&A, Twitter Q&A, Facebook Q&A, Community FAQ and complimentary apps like Chat, Feedback & Polling, etc. that work with your existing site and capture in-depth data on how effectively you are engaging with your visitors. How does Pubble work? Configure your Pubble web apps in your Dashboard, then add a few lines of Javascript to the sections of your site where you want to support Q&A's / Contact / Feedback / whatever. As your users interact with your web apps, you start to build an incredibly rich visitor engagement profile. How will Pubble help me? Your Pubble Score in your dashboard will help you to understand how well you are engaging with your visitors. Its pretty simple, the higher your Pubble score, the higher your conversion rates will be. What problem is Pubble solving? The majority of websites do a poor job at getting their visitors to engage. All the interactions happen off page - on email / contact forms and increasingly on the social web. Pubble makes it incredibly easy for visitors to your site to engage with you on your site.
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