Software Sales Engineer (Remote)
RefineRE
RefineRE has experienced explosive growth over the past year and we now find ourselves experiencing more demand for our software since COVID. Companies find themselves needing to understand how they can optimize their real estate investments more than ever as they try to reduce costs across their portfolio. RefineRE is in a unique position to help these companies reduce their risk and costs with our platform.
About RefineRE
RefineRE is the leading data, analytics, and benchmarking platform for corporate occupiers around the globe. We help Fortune 500 companies and beyond to aggregate all of their internal data in order to overlay external real estate, labor, and economic data to help companies make better, faster real estate decisions. Here is a recent article that talks about the market. http://bit.ly/3crh6Ug
Job Description:
The Sales Engineer works hand in hand with the Sales Team to develop and demonstrate solutions to expand existing relationships and acquire new clients. This position will provide pre-sales support, collaboration on sales strategy, technical presentation acumen, and product expertise to sales professionals. They will act as a bridge between Sales, Product Management, Support and Marketing in communicating and specifying customer requirements and market needs. The ideal candidate possesses exceptional technical capabilities, thrives under pressure, works ahead of deadlines and contributes evenly in a highly demanding, collaborative team environment. This position plays an integral role in driving software license and long-term application support revenue for RefineRE.
Essential Functions:
- Act as a technical resource for the RefineRE sales team from qualification to the successful close of the sale.
- Be responsible for providing presales technical/functional support to assigned deals, prospective clients, and existing customers while ensuring customer WOW.
- Develop, design, validate, and assist in positioning RefineRE software capabilities to include advanced product concepts and 3rd party complimentary interfaces where required.
- Deliver customer-centric value-based presentations and solution demonstrations
- Present both the functional capabilities and business value of RefineRE software applications including demonstrating deep familiarity with RefineRE direction, product roadmap and industry presence.
- Able to deliver proof of concept that can be used to establish viability, address technical issues, demonstrate alignment with discovered client needs, and advance the sales process.
- Help win business though compelling software demonstrations. These demos will be tailored to address customer pains uncovered during the discovery process.
- Setup, configure and maintain a software suite demonstration site in the cloud.
- Evoke prospect and client confidence while positioning RefineRE offerings in the best possible light.
- Anticipate and address technical and industry objections in the sales cycle.
- Respond effectively to RFPs/RFIs
- Contribute directly to attaining or exceeding quarterly and annual objectives assigned by management
- Performs all other duties as assigned
Skills & Requirements:
- Minimum 2 years of software technical sales experience (SaaS or enterprise software).
- Demonstrated proficiency in analytics and/or benchmarking software and/or IWMS solutions.
- Strong verbal and written communication skills: needs analysis, framing, business justification, project execution, and learning on the fly.
- Capable of interacting with all levels of an organization and influencing C-level decision-makers.
- Demonstrated ability to solve for improved business processes and work through complex technical problems.
- Willingness to work with minimal direction as part of a team to solve technical and business challenges.
- BS degree or equivalent experience.
- Ability to travel between 30-40%.
- Previous experience as a sales engineer for a CRM, ERP, and/or real estate software company a plus.
- Previous experience selling into the corporate real estate space a plus.
- Previous experience with commercial real estate broker software solutions a plus.
What do we value?
- Team. You’re a team player that believes in working with others to accomplish big goals.
- Communication. You believe openness and honesty underpin effective communication.
- Feedback. You’re a voracious learner. You seek and give constructive feedback to improve your practice.
- Growth. You are passionate about our work of providing a single-source commercial real estate occupier solution.
- Diversity. You cherish other perspectives and opinions.
- Impact. You constantly evaluate return on investment to optimize for positive impact.
We believe everyone can bring something incredible to the table with each of our unique experiences and personal skillset. We encourage you to apply for roles that interest you, even if you don’t believe you have the exact experience we’re looking for, or your background doesn’t match the job description perfectly. If you exude integrity, drive, ambition, curiosity and loyalty and love being part of an extraordinary team, we want to hear from you!
We are committed to a workplace that is as dynamic, diverse, and passionate as the community we serve.
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