Technical Product Manager, Platform
Regard
Product, IT
New York, NY, USA
Posted on Sep 26, 2025
We are looking for a Technical Product Manager to join our Platform Squad, the team powering integrations, platform reliability, and customer-facing analytics. You’ll ensure our platform is fast, trustworthy, and delivering verified patient records and actionable insights that make providers’ lives easier and drive client success.
As a key leader on our team, you will be responsible for building and maintaining data products, internal tools, and operational cadences. In this role, you’ll work closely with engineers, designers, and customer success managers to define roadmaps, prioritize work, and turn complex technical and data challenges into intuitive products. The ideal candidate will have a deep understanding of internal tooling, analytics, and data pipelines, along with a keen eye for gaps in these areas and an innovative mindset for filling them. This is a role for someone who can balance strategy and execution while keeping the customer experience front and center.
About Regard
Our mission is to bring world-class healthcare to everyone. Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital finances, patient safety, and physician happiness. We are excited by challenges, mission-oriented work, and meaningful relationships. We work closely with some of the top health systems in the country and are leading the change that healthcare - one of the largest and most inefficient industries in the world - needs. We want you to join us.
Responsibilities:
- Lead the Platform squad, owning the roadmap for API performance, load times, data completeness, and EHR upgrades
- Stabilize infrastructure in partnership with engineering as platform scale grows
- Lead product ownership for analytics tools and dashboards, ensuring accurate, client-aligned insights
- Automate reporting and workflows to reduce manual effort for internal teams
- Define and launch the customer portal, surfacing key KPIs and ROI dashboards
- Collaborate across design, engineering, and customer success to deliver responsive, user-friendly experiences
- Prioritize infrastructure improvements alongside new features to maximize reliability and adoption
- Monitor product performance and iterate to improve usability, accuracy, and client satisfaction
Qualifications:
- BS degree in Computer Science, Engineering, or a related field or equivalent experience
- 3+ years of product management experience in a SaaS company
- Technical fluency in SQL, BI tools, and APIs
- Experience balancing platform reliability work with customer-facing product development
- Experience delivering analytics tools, dashboards, or portals
- Hands-on and detail-oriented, able to validate data and workflows directly
- Customer-focused, obsessed with adoption, trust, and ROI
Preferred Qualifications:
- Experience with data warehouses and cloud platforms
- Exposure to startup and/or high growth environments
- Experience working with health technology
- Strong verbal and written communication skills; comfortable collaborating with engineers, clients, and executives
Hybrid Work | Location | Work Authorization
- For this role, Regard is currently only considering candidates who are authorized to work in the US without visa sponsorship, and are within the New York City metro area
- Our expectation for this role is to be in the office 2 days per week. We may request more frequent in-office work during the onboarding period.
- We will provide relocation assistance to anyone who does not already reside in the NYC metro area
- We prefer hiring people within commuting distance of our NYC office because we value getting together in person regularly
- For those who enjoy working from our Manhattan office on a more regular basis, we offer catered lunches and other fun perks
- Additionally, hybrid employees have the flexibility to work from locations outside of their home office from up to 6 weeks per year
Comp | Perks | Benefits
- Eligible for equity
- 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription
- 18 PTO days/yr + 1 week holiday break
- Annual $750 learning & development stipend
- Company-sponsored team retreat + social events
- A sabbatical program
Our goal at Regard is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. Regard is proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We celebrate diversity and are proud of our supportive, inclusive workplace.
All candidates must successfully complete a background check as part of the hiring process.
