*While we prefer in-person work, we are open to remote work for this role.

Our mission at Rezilient Health is simple: to make access to primary and multispeciality care convenient, timely and seamless. We beam our remote physicians and specialist consults into our world-first CloudClinics to collaborate with an onsite medic during patient appointments. That means a shorter time to diagnosis and more timely treatment for our members, plus a model that actually helps physicians to deliver better care.

Our tech-forward approach streamlines the primary care experience so our doctors have the time to treat our members as a whole person, not just a collection of symptoms. And we’re continuing to add specialty services and technology to offer the most comprehensive, convenient care possible.

Where others started with a legacy services model and slapped technology onto it to say they were tech enabled, we've developed a novel, digital physical infrastructure and built a new service model around it. We've built our scheduling, messaging, and video platform from the ground up to create a model where every touchpoint — even in the CloudClinics — is digitally captured. This means new ways to incorporate AI into care models, and new ways to deliver multiple specialties of clinicians to the same location at the same time, no matter where they are in the world.

The Product team is focused on delivering intuitive and efficient healthcare technology solutions that enhance the experience for patients, providers, and other stakeholders. We are seeking a UX Designer who will work closely with teams across the company to lead design initiatives aimed at optimizing user experiences both locally and globally. This role requires identifying and addressing pain points in the current product lifecycle using user-centered design principles. Key focus areas will include improving member onboarding and scheduling, conversion optimization (e.g., forms and patient education content), personalization (e.g., authentication, location-based experiences), messaging, and developing internal tools that support healthcare professionals in delivering multi-channel care experiences.