At Rezilient, we’re reimagining how primary and specialty care are delivered, making them more accessible, connected, and patient-centered than ever before. Through our hybrid CloudClinic model, we bring together in-person Medics and Care Teams with virtual Providers to deliver timely, tech-enabled care. By removing barriers to access and creating seamless integration between physical and digital care, we’re building a healthcare experience that’s as modern and data-driven as it is personal and human.

We’re seeking a highly motivated Health System Implementation Project Manager to lead customer onboarding, drive operational efficiency, and support strategic growth across our partnerships. This role blends project management, technical implementation, and cross-functional collaboration. The ideal candidate will oversee the coordination of health system launches, manage implementation reporting, and ensure seamless go-lives while navigating complex clinical and operational environments.

If you're passionate about healthcare innovation and thrive in dynamic, fast-moving environments that demand clarity, collaboration, and structure, this role offers the opportunity to make a meaningful impact in Rezilient’s hybrid care delivery model.

Key Responsibilities

Health System Onboarding & Implementation

• Lead end-to-end implementation for new health system partners, managing all planning, coordination, and launch activities.
• Develop detailed project timelines, milestones, and accountability frameworks, ensuring on-time delivery.
• Serve as the primary implementation lead between Rezilient and external partner teams, coordinating clinical, operational, and technical workstreams.
• Partner closely with internal teams (Engineering, Clinical Operations, Product) to align system integrations, workflows, and go-live readiness.

Cross-Functional Coordination

• Manage complex projects involving multiple internal and external stakeholders, including health system executives, clinical teams, and vendor partners.
• Collaborate across Clinical, Engineering, and Operations to ensure alignment on timelines, deliverables, and risk mitigation.
• Proactively identify issues or roadblocks, formulate solutions, and drive swift resolution with clear communication and ownership.
• Maintain visibility across all implementation projects and provide structured updates to leadership.

Technical & Data Integration

• Support the integration of Rezilient’s platform within partner ecosystems, ensuring alignment with EHR systems, data interfaces, and workflow automations.
• Coordinate technical requirements, data exchanges, and testing activities with engineering and data teams.
• Maintain documentation for system configurations, workflows, and post-launch support plans.

Reporting & Continuous Improvement

• Create and maintain dashboards and reports tracking implementation progress, partner satisfaction, and go-live readiness.
• Analyze key performance indicators and surface insights that improve implementation efficiency and partner experience.
• Support the evolution of standardized implementation frameworks, documentation, and playbooks to scale future health system launches.

Qualifications

Required

• 3–5+ years of direct experience managing health system or enterprise healthcare technology implementations.
• Bachelor’s degree in Business, Operations, Healthcare Administration, Information Systems, or a related field.
• Proven ability to coordinate large-scale, multi-stakeholder projects involving clinical, technical, and operational teams.
• Strong understanding of healthcare workflows, EHR systems, and interoperability concepts (FHIR, HL7, etc.).
• Exceptional project management, communication, and stakeholder management skills.
• Demonstrated ability to navigate ambiguity, manage competing priorities, and deliver results in dynamic environments.
• Proficiency with project management and CRM tools (e.g., Asana, Jira, HubSpot, or similar).
• Highly organized and proactive, with strong attention to detail and follow-through.

Preferred

• Experience with digital health, health-tech, or hybrid care delivery organizations.
• Familiarity with data integrations, workflow automation, and cross-platform system launches.
• Background working with technical and clinical teams to deploy healthcare technology solutions.
• Knowledge of HIPAA, SOC 2, and healthcare data compliance standards.