Collections Maintenance Technician (QA) (Vacancy#:VAR003420)
Quality Assurance · Full-time
Washington, DC, USA
The incumbent reports to the Retrieval or Collection Management Supervisor and is responsible for a variety of activities in support of stack management, collections retrieval, to include advanced retrieval, and maintenance. This includes obtaining books for readers utilizing the Library of Congress (LC) Integrated Library System (ILS) and other online systems through which requests are submitted and answered. Incumbent applies a full range of library rules, procedures, and operations to respond to a wide range of Library collections-related-issues, including both responding to requests from priority users and providing supplemental searching and other follow-up tasks for items not found during an initial search.