This position is located in the Access Services Section, Researcher Engagement and General Collections, General and International Directorate, Researcher and Collections Services. The Reader Registration Supervisor is responsible for management of the staff and program that issues new Reader Cards, and shares overall responsibility for administering, planning, implementing and evaluating programs and activities which deal directly with the provision of high-quality service to the various users of the Library's general and other collections as assigned. Ensures that staff members are thoroughly trained in Library and Division practices and policies to ensure collections security and recommends changes in procedures, workflows, and tools. Regularly explains technical information to individuals or groups.