Company Overview

RobotLAB owns the last mile of robotics and AI, by helping business owners automate tasks that people don’t want to do anymore. Spanning 36 locations nationwide, we service Hilton, Marriott, Disney, Kura Sushi, and many other nationwide brands along with smaller locations such as restaurants, assisted living facilities, supermarkets, warehouses, and even nuclear power stations.

Position Overview

We are seeking an organized, detail-oriented Shipping and Receiving Coordinator to manage domestic and international logistics. The ideal candidate will handle everything from small package shipping to freight coordination, ensuring smooth and cost-effective shipment processes. This is an in-office role for candidates located within a 20-mile commute. Remote or hybrid options are not available.

Key Responsibilities

• Receive, inspect, and process all incoming shipments — verifying contents against purchase orders and documenting discrepancies.
• Prepare outgoing shipments including packaging, labeling, and scheduling carrier pickups.
• Maintain accurate records of all inbound and outbound shipments using the company's inventory and logistics systems.
• Coordinate with the Repair, Sales, and Operations teams to ensure timely delivery of robots, parts, and equipment.
• Communicate with vendors and carriers to track shipments, resolve delivery issues, and confirm ETAs.
• Organize and maintain the warehouse and receiving area — ensuring cleanliness, proper storage, and inventory accuracy.
• Process returns and exchanges, coordinating with the appropriate teams for disposition.
• Assist with cycle counts and physical inventory audits as needed.
• Generate shipping and receiving reports for internal review.
• Follow all safety procedures and company protocols in the handling of equipment and materials.

Requirements

• 1-2 years of experience in shipping, receiving, warehousing, or a related logistics role.
• Proficiency with shipping software, inventory systems, or warehouse management tools (experience with FedEx, UPS, or freight portals a plus).
• Strong attention to detail and accuracy in data entry and documentation.
• Ability to lift up to 50 lbs and stand for extended periods.
• Organized, self-directed, and able to manage multiple priorities in a fast-moving environment.
• Clear written and verbal communication skills.
• Comfortable working with technology — we work with robots every day.
• Excellent multitasking abilities and comfort working in high-pressure environments.
• Proficient in managing both domestic and international shipments.
• Strong attention to detail and organizational skills.
• Ability to navigate challenging situations
• Excellent communication skills for liaising with customers and carriers.
• Ability to work on-site, with a commute of no more than 20 miles.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• On-site Cafe, Coffee Bar, Gym and Covered Parking