Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month.

We are building a high performing sales team at Sendbird and are currently looking for an experienced Enterprise Account Executive who can consult with our customers and challenge them to incorporate messaging as part of their user experience. You will develop your own leads, transform the imagination of customers and developers, and close enterprise-level deals. We value a tenacious work ethic and relentlessly resourceful people.

What you will do

• Close enterprise level customers in a fast paced and high-intensity environment
  
• Focus on an outbound, self-sourced approach
  
• Quickly build and nurture a 3-5x qualified sales pipeline
  
• Maintain extremely high level of customer focused readiness and activities
  
• Navigate multi-threaded conversations in top tier companies
  
• Be willing and able to help grow the company in a multifaceted environment
  

What you bring to the

• 5-8 years of technology sales experience with a strong track record of success
  
• Experience in complex solution sales and consistently closing high 6-7 figure deals
  
• Relentless work ethic and dedication towards customers
  
• A fast learner with high level of energy, positivity, and a sense of humor
  
• Strong alignment with company values
  

Added Value

• Formal SaaS sales training in an extremely competitive sales environment
  
• Experience at a top-notch professional firm (investment banking, management consulting, etc)
  
• Previous experience selling AI or Customer Support/Experience software.
  
• Experience selling to enterprise-level developers and product teams
  
• Experience in vertical industries (communities, live-streaming, on-demand, ecommerce, gaming, etc.)
  

Our KR benefits include (but are not limited to)

• Silicon Valley's equity program (1-year cliff)
  
• Hybrid work policy, flexible work hours
  
• Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
  
• Learn a Language benefit - up to 3.6 million won per year towards language lessons
  
• Weekly team lunch cost
  
• Monthly team building cost
  
• Partial support for commuting costs
  
• Free parking at the Seolleung office
  
• Group insurance support that covers employees, spouses, and children
  
• Medical checkup support, including MRI and genetic testing - for the employee and one family member
  
• Seven additional paid holidays in addition to annual leave (Boost leave, Birthday leave, etc.)
  
• Support for the latest work devices, such as MacBook Pro (special support options for each job position)
  
• Unlimited snack bar filled with snacks, beverages, and instant noodles every day
  
• 12-week paid parental leave support (available for both mothers and fathers)
  
• Other support programs for congratulations and condolences

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skillsets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.