Office Administrator
Serve First
Role Overview
We are looking for a highly organised and proactive Office Administrator to ensure the smooth day-to-day running of our Central Milton Keynes office.
This is a varied, hands-on role that sits at the heart of our operations — supporting our teams, maintaining a professional working environment, and helping the business run as efficiently as possible.
This role is well suited to someone who takes pride in keeping things organised, communicates with confidence, and thrives in a busy, people-focused environment.
Key Responsibilities
Office & Facilities Management
- Oversee day-to-day office administration, ensuring a well-organised, professional, and welcoming working environment at both our offices in Milton Keynes
- Manage meeting room bookings, ensuring spaces are clean, equipped, and ready for use; promote a culture of shared responsibility for communal areas
- Coordinate the procurement and management of office supplies, equipment, and vendor relationships
- Liaise with the building management team, landlords and external contractors regarding facilities, maintenance requests, and health & safety compliance
- Support onboarding and off-boarding processes, including equipment setup, access provisioning, and ensuring the office is fully prepared ahead of a new starter's first day
- Coordinate travel and accommodation bookings for staff as required
Operational Support
- Provide administrative support to the wider business and senior leadership team as required
- Maintain accurate records, trackers, and internal documentation, ensuring information is kept up to date and easily accessible
- Support scheduling, meeting coordination, and internal communications, including the collation of materials for leadership and board meetings
- Assist with the identification and implementation of process improvements and operational projects
General Business Support
Act as a first point of contact for internal queries, directing requests appropriately and resolving day-to-day issues efficiently
- Support the planning and coordination of team events, training sessions, and company-wide initiatives, including sourcing and booking venues and arranging catering requirements and any other requirements of the event
Assist SLT members with recruitment administration, including scheduling interviews and managing candidate communications
Handle all confidential and sensitive information with the utmost discretion and professionalism
Skills & Experience
Essential
Demonstrable experience in an office administration, operations support, or similar role
Strong organisational and time-management skills, with the ability to manage competing priorities effectively
Excellent written and verbal communication skills
High level of accuracy and attention to detail
Confident and proficient in Microsoft Office and/or Google Workspace
Desirable
Experience supporting hybrid or multi-site teams
Previous involvement in process improvement or operational projects
Personal Attributes
Proactive and solutions-focused, with the initiative to act without always being directed
Reliable, approachable, and professional in all interactions
Comfortable working at pace and adapting to changing priorities
A collaborative team player with a positive, can-do attitude