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Head of Compliance, APAC



Hong Kong
Posted on Wednesday, June 28, 2023

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

Dynamics of the Role:

He/she has responsibility for the development and overseeing the compliance function for TransUnion in APAC including in particular Hong Kong and the Philippines. This includes ensuring a compliance framework with appropriate compliance monitoring, inter alia, in accordance with the Code of Practice on Consumer Credit Data and Personal Data (Privacy) Ordinance and the Data Privacy Act. This role reports directly to TransUnion’s Global Compliance team with a matrix reporting line to the APAC General Counsel.

The Team’s Focus:
Beyond the traditional business of furnishing credit reports for consumer lending, TransUnion provides clients with leading data, analytics and risk management solutions that help make efficient, informed and accurate decisions. We offer a broad array of solutions to address customer business issues including and amongst others: credit risk management, marketing segmentation, fraud and ID management. We pride ourselves on our ability to bring innovative ideas and solutions to market, leveraging our extensive experience in data and analytics. Our team represents a dynamic blend of industry experience, risk management solutions and analytics expertise.

What You'll Bring:

  • Proven ability to drive highly effective team collaboration. Experience of operating in a matrix structure.

  • Bachelor’s degree or higher in business, pre-law or law, or related field.

  • 8+ years’ experience in data privacy compliance or Legal department (paralegal) or audit experience.

  • International Association of Privacy Professionals(IAPP) certifications in Data privacy will be an advantage.

  • Strong management, verbal and written communications skills.

  • Ability to write formal policies and procedures as well as routine reports and correspondence.

  • Demonstrated proficiency conducting Internal Audits and Risk Management.

  • Business Continuity Management Experience would be an advantage.

  • Knowledge of Data Privacy Laws would be an advantage.

  • Strong quantitative and problem solving skills.

  • Result-oriented, independent and able to work under pressure.

  • Management of team members.

  • Personal authority, strong integrity and ethics.

  • Proactive and strong team player.

  • Strong logical, problem solving and decision making abilities.

  • Strong knowledge of regulatory compliance.

  • Proven experience in developing and implementing processes and procedures in a compliance-related field.

  • Good written and spoken English and Chinese (preferred).

Impact You'll Make:

Compliance Programme Management

  • Create, document and implement compliance programs, processes, procedures in support of laws and regulations.

  • Ensures that TransUnion operations are monitored and audited, incl. systems in place to detect compliance violations in high-risk, transactional activities; red flag indicators and metrics for compliance risks.

  • Oversee and manage the compliance risk assessment process including control validation activities and act as a second line of defense to provide an independent oversight of the risk management activities performed by first line of defense.

  • Evaluate the effectiveness of business unit processes and other controls that exist to ensure compliance with laws, regulations, policies and procedures.

  • Oversee and manage the monitoring of business unit conduct (e.g. for violations of applicable laws, regulations, policies, and procedures).

  • Own and manage critical projects including incident management and crisis management. This includes liaising with stakeholders and ensuring the incident management plan is executed in a timely manner.

  • Ensure compliance with the quarterly requirements of the global Business Continuity and Issues Management programs.

  • Collaborate with business units to perform periodic reviews of compliance effectiveness.

  • Create compliance awareness and training programs across the organisation.

Compliance Advisory

  • Participate with senior management to establish strategic goals, plans and objectives for the organisation and make strategic decisions based on company goals and objectives.

  • Develop compliance guidelines, processes and procedures for the various business units through collaboration with business unit leadership.

  • Negotiate and influence matters affecting the compliance team within the Hong Kong and Philippines operations.

  • Analyze, address and resolve compliance issues.

  • Provide oversight and support to the subsidiaries of TU Hong Kong on compliance related matters.

  • Assure processes and other controls exist within the business unit to ensure compliance with laws, regulations, policies and procedures.

Data Privacy

  • Oversee and manage internal data privacy compliance reviews including on Code of Practice on Consumer Credit Data and Personal Data (Privacy) Ordinance.

  • Identify, assess and handle complaints from consumers related to data privacy and regulatory in nature.

  • Participate with the business unit in self assessments/audits including Privacy Impact assessments and other reviews.

Enterprise Risk Management

  • Roll out and manage the Enterprise Risk Management programme and act as the regional coordinator for TU Hong Kong & TU Philippines, incl. reporting to the relevant stakeholders and committees.

  • Present TU Hong Kong & Philippines at global enterprise risk forums and committees.


  • Compile and submit compliance-related reports to the various regulators as and when required.

  • Regularly report to regional and international executives on all compliance related matters.

  • Work closely with internal audit team on the audit findings and observations.

  • Work closely with Head of stakeholder Engagement on regulatory issues and updates.

  • Lead and participate in compliance related system and operations development projects.

  • Collaborate with the Legal and Corporate Investigations departments on all joint or related matters.

  • Lead, motivate and empower staff in order to reach organisational / business unit team goals.

  • Respond to Compliance and Due diligence questionnaires from clients & prospects.

  • Work closely with strategic business units, incl. IT, Legal, Information Security, Sales, Product, Internal Audit.

Who We Are:

A global leader in credit information and information management services, TransUnion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong economies and give people the power to achieve their dreams.

Exceptional opportunities are coming as we build on this strong foundation. Our ambitious growth strategy includes substantial new investment worldwide, a wide range of new solutions to help our customers succeed like never before, and new ideas for expanding our reach in every part of our dynamic and fast-moving industry. We’re on an exciting journey and you can be a part of it.

TransUnion Job Title

Manager I, Compliance