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Windows Systems and Database Administrator



Makati, Metro Manila, Philippines
Posted on Friday, September 22, 2023

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our IT Infrastructure team – you will work with great people, pioneering products and cutting-edge technology. As a Database Senior Analyst, you will be part of the team who will be responsible for the management and administration, engineering and architecture of our Core Database Systems and Infrastructure.

What You'll Bring:

    • Windows Administration with Database Administration experience particularly with MS SQL, and other relevant Databases

    • Experience with Microsoft Windows Server and Linux/Red Hat Operating Systems

    • Ensure Database Availability, Capacity, and Performance Management. This involves using Infrastructure Monitoring using tools (Foglight, Splunk, etc.)

    • Application level 2 support, and deployment / release management

    • Stakeholder Management Experience, partnering with business stakeholders to deliver high quality service to our customers

    • Establish and ensures partnership with Application teams to ensure high quality product is developed and released into production

    • ITIL Experience; Service Level Management, Incident Handling and Resolution, and up to Problem Management, Change Management, Service Transition

    • Security, Compliance and Risk Management of the Infrastructure and the teams' operations

    • Support and Enable Business Continuity and Disaster Recovery Capability of the Infrastructure (Server, Storage, and Virtualization)

    • Continuous Improvement and Innovation of Infrastructure and Operations

    Core Skills:

    • Mental Agility: Can process information quickly, recognize connections and adopt multiple perspectives.

    • Vision: Can effectively articulate, promote and achieve communicated vision.

    • Feedback: Can accept feedback and integrate feedback into performance and behavior.

    • Intellectual Curiosity: Actively and routinely seeks out information; versant on multiple business fronts.

    • Introspection: Learns from experiences.

    • Integrity: Can build trust relationships with multiple constituencies: associates, customers, peers, leadership.

    • Influence: Ability to interact with and influence senior management based upon technical expertise and business acumen. Proven ability to influence/persuade others to gain acceptance/approval of difficult or innovative ideas/concepts.

    • Flexibility: Ability to manage and execute on multiple, critical projects simultaneously.

    • Communication: Proven ability to communicate to multiple audiences in written, verbal and presentation format. Ability to make effective and persuasive presentations on controversial or complex topics to senior management.

    • Teamwork: Serves as a strong team player who can operate effectively in unstructured environments, build effective networks of internal and external contacts and create consensus for change.

    • Interpersonal skill: Mature, independent, self-motivated and ability to work under pressure and tight deadlines and strong interpersonal skill. Resolve problems in a professional manner, lead working groups, negotiate and create consensus.

    We’d Love to See: (preferred skills)

    • Bachelors Degree/ College graduate or equivalent in Computer Science/Information Technology or related fields

    • Minimum of 5 years Database Administration Experience

    • Minimum of 3 years Microsoft Windows and Linux/Unix Operating Systems Experience

    Impact You'll Make:

    • In the first 90 days – Work closely with the Technical leads and associates to help support BAU and KTLO (Keeping the Lights On) operations, support and implement Projects as well as work on Security related initiatives.

    • Beyond 90 days – Effectively perform the function and work independently and lead the team, as well as be involved in the design, engineering, and architecture of the Infrastructure. Help work on Service Improvements and Innovation, including introduction of his/her own initiatives.

    TransUnion Job Title

    Sr Analyst, Infrastructure Engineering and Provisioning