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Director: Product Management - Credit Risk (Hybrid)



Johannesburg, South Africa
Posted on Wednesday, November 1, 2023

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We are seeking a Director of Product Management for our Credit Risk Solutions team. This role will lead Product Management for a core part of TransUnion’s business. .
Credit Risk Solutions is at the core of TransUnion, responsible for the success of TransUnion’s solutions that help our Customers make credit and credit-like risk-based decisions. We partner with the breadth of TransUnion’s organization to develop and set our solution strategy, prioritization, go-to-market, sales, distribution and ensure our solutions meet and exceed our Customer’s needs. Along with our partners, we are accountable for our solutions’ performance, and ensure we remain within appropriate legal and regulatory boundaries, always keeping the end-Consumer’s needs in mind.

What You'll Bring:

Overall Responsibility

  • End-to-end responsibility covering product strategy/ innovation, feature requirements and definition, GTM, commercialization, ongoing product health and maintenance; leads cross-functional teams and ensures alignment across all stakeholder groups
  • Owns product vision, business prioritization and roadmap; develops business cases and advocates for investment as needed, which includes partnering with Market (revenue) and IT (investment) teams
  • Spends time with clients capturing VOC and applying design thinking principles to understand their problems and needs; works with product development teams writing comprehensive product epics and defining solution intent and high-level capabilities
  • Participates in Agile ceremonies, influences PI Objectives and Release content via prioritized Features and Enablers. Has scope of authority for setting PI priorities; establishes feature acceptance criteria and jointly accepts as done with Product Owner
  • Thought leader and evangelist for both external and internal audiences
  • Applies a commercial, user-centric mindset to build robust, market-back GTM strategies that are based on developing targeted needs-based market segments; informs pricing
  • Ensures the successful roll-out of new products to Market & Sales teams, supports the development and delivery of comprehensive product training
  • Monitors and analyzes product financials, KPIs, customer feedback, and the competitive landscape to identify gaps, weaknesses and opportunities in any part of product delivery
  • Manages overall product health including the business prioritization of backlog, ongoing product support and product sunset strategies
  • Shares accountability for the overall revenue performance

Impact You'll Make:

How you will contribute

  • Develop market- back product strategies grounded in understanding of customer needs, current and anticipated market landscape and TU capabilities
  • Deliver commercially successful products and solutions that achieve broad adoption within identified segments and that meet/exceed revenue and profitability targets
  • Articulate globally connected product strategies
  • Increases market perception of TransUnion as a market leader and thought leader by generating and presenting industry and client insights, developing thought leadership and leveraging speaker platforms
  • Delivers monthly forecasting reports and dashboards that provide clarity and transparency across KPIs in product, sales, & IT to monitor product adoption and GTM execution

What you will bring to the role

  • 12+ years of leadership experience in Product Management; demonstrated success launching and driving adoption of new products while leading cross-functional product teams
  • Strategic thinker with experience building net-new products as well as adapting existing products to create new/ increased value
  • Experience writing, presenting and defending investment/ business cases
  • Problem-solving, design-thinking, customer-centric mindset; highly proactive with a positive “can do” attitude
  • Experience developing product roadmaps for data and/or technical solutions in a B2B environment
  • Strong communicator, cross functionally and at all levels of the organization with demonstrated ability to create followership
  • Relationship-oriented, strong collaborator that is adept at leading through influence; experience thriving in complex, matrix organizations
  • Strong people leader with experience managing teams, developing and growing talent
  • Experience working across global markets
  • Intellectual curiosity and versaitility
  • Bachelor’s degree required; MBA or other Master’s degree
  • Experience working in Agile development methodologies preferred
  • Previous consulting experience preferred

For positions based in South Africa, preference will be given to suitably qualified candidates from designated groups in line with the company's Employment Equity plan and targets.

TransUnion Job Title

Director, Product Management