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Pet Care Concierge



Charlotte, NC, USA
Posted on Sunday, June 11, 2023

We are looking for a Pet Care Concierge to greet and help check in Skiptown's pup and people guests on weekdays and weekends! $13 - $15 per hour

Who You Are:

You are energized by interacting with others and if you don’t have the answer, you’ll get it ASAP! You have a knack for engaging with people and making them feel welcome and you love dogs (obviously).

What You’ll Do:

  • Greet new pups and pup parents!
  • Resolve client and team issues via phone, email and in person
  • Facilitate pet care check-in/check-out and Grooming check-in/check-out
  • Support our Home Services team with client outreach
  • Answer client inquiries
  • Personalize each pups appointment with a variety of add-ons

What You’ll Bring:

  • In-person customer service experience
  • Weekday and weekend availability between 6:00 am - 2:00 pm or 1:00 pm - 9:00 pm
  • Excellent interpersonal skills
  • Comfort with technology and on and off-leash dogs
  • High school diploma or equivalent

Skipper Perks:

  • For Full-Time Employees - Medical, Dental, and Vision benefits (Vision is free - because we want you to see all those cute puppy faces!)
  • Free snacks!
  • Free DashPass (through DoorDash) for free delivery at Skiptown (and anywhere you want food delivered)
  • Dogs at work...every single day
  • Purple swag. Lots of purple. We’re serious. You should really like purple.

More Information:

  • This role is based in Charlotte, NC

Who We Are:
Skiptown is on a mission to revolutionize the dog parent experience through a single, trusted brand and end-to-end platform. We are the pioneers of Skiptown, the place for pups and their people. Skiptown is the first-of-its-kind, tech-infused, private, off-leash indoor/outdoor dog park, bar, and dog care facility.

The pet services industry is ready to be disrupted and we are leading the charge. Come join our team of dog lovers and help us change the world for the modern dog parent.