Bartender Job Description

Job Title: Bartender

Reports To: Bar Supervisor

Compensation Type: Hourly + Tips

Role Overview

The Bartender is responsible for delivering exceptional guest experiences by preparing and serving beverages in a fast, friendly, and professional manner. This role ensures the bar area is clean, well-stocked, and compliant with all alcohol service laws while providing high-quality service that encourages repeat visits and maximizes sales.

As a key front-facing team member, the Bartender embodies Skiptown’s commitment to outstanding hospitality and smooth bar operations.

How This Role Lives Our Core Values:

• Pursue Results: You work efficiently, keeping service smooth while maintaining quality and consistency.
• Act with Integrity: You follow alcohol laws, company policies, and safety procedures every time.
• Wow Every Time: Guests leave impressed with your friendly, knowledgeable, and professional service.
• Stronger Together: You collaborate with teammates and park staff to create seamless guest experiences.

Key Responsibilities:

• Greet guests promptly and provide friendly, attentive service.
• Prepare and serve alcoholic and non-alcoholic beverages in line with recipes and standards.
• Engage with guests, answer menu questions, and make recommendations.
• Handle guest concerns or complaints professionally and escalate when necessary.
• Maintain a clean, organized, and fully stocked bar area throughout shifts.
• Restock beverages, garnishes, glassware, and bar supplies as needed.
• Support bar promotions and special events to drive sales.
• Process payments quickly and accurately using the POS system.
• Ensure responsible alcohol service in compliance with state laws and company policies.
• Check IDs to verify legal drinking age when necessary.
• Follow all safety, sanitation, and health regulations.
• Work closely with the Bar Supervisor and other bartenders to maintain smooth operations.
• Communicate low stock levels, maintenance needs, or guest feedback to leadership.

Skills & Qualifications:

• Strong customer service and communication skills.
• Knowledge of basic bartending techniques and beverage recipes.
• Ability to work in a fast-paced, high-volume environment.
• Comfortable handling money and operating a POS system.
• Team-oriented with a professional, positive attitude.

Experience:

• Previous bartending or hospitality experience preferred.
• Must meet the minimum age requirement for alcohol service (21+).
• Valid alcohol service certification (e.g., TIPS, ServSafe Alcohol) preferred or willingness to obtain.

Physical & Environmental Requirements:

• Ability to stand, walk, and move quickly for extended periods.
• Ability to safely lift and carry up to 30 lbs.
• Comfortable working in a busy, high-noise environment.
• May require evening, weekend, and holiday availability.

Success Metrics:

• Guest Satisfaction: Positive guest feedback and repeat visits.
• Service Quality: Drinks are prepared accurately, quickly, and consistently.
• Compliance: Zero violations of alcohol service laws or company policies.
• Cleanliness & Organization: Bar area remains clean, stocked, and visually appealing throughout shifts.

Growth Path

Opportunity for advancement to Lead Bartender or Bar Supervisor with strong performance and leadership potential.