About the Account Coordinator role:

The soona Account Coordinator (AC) drives customer success with soona’s existing customers. They will drive customer success within their own book of business and serve as their dedicated point of contact. Additionally, they drive success in partnership with Key Accounts Managers books of business to ensure a successful client experience that results in retention. A successful AC is an expert communicator and drives a successful and proactive outreach process.

Success in this role is achieved through retention leading to renewals and expansion of accounts in partnership with Key Account Managers. This role reports to the Senior Manager of Accounts.

soona is currently supporting a remote work environment for this role; however, we are currently looking to hire in these states only: California, Colorado, Connecticut, Florida, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, South Carolina, Texas and Wisconsin with requirements to be able to work in MST or CST time zones. For flex hybrid work environments, we also have office/studio spaces in Austin, Denver or Minneapolis, if that’s your thing.

About soona:

soona makes it possible for brands to create professional photo and video starting at $39. Our studios give customers a playground for creating their content and our online platform makes it possible for any product company in the world to experience a remote shoot. We are creating a fast casual content revolution!