Stream is looking for a tech-savvy EMEA based Junior Sales Engineer to assist with the selling of complex technological products or services. The Junior Sales Engineer's responsibilities include maintaining extensive knowledge of Stream’s software, services, and assisting to close sales deals where technical expertise may be required to fit the clients' needs.

This is a full-time job opening based in our Amsterdam office.

Hybrid policy: applicants based in the Netherlands or relocating here, are expected to work in the office in Amsterdam 3 times per week. Exemptions may apply to specific cases.

Relocation and visa sponsorship is possible. Remote in London is also an option.

What will you work on

To be successful as a Junior Sales Engineer, you should possess an in-depth knowledge of our company's technical products and services and you should be able to relate this knowledge in a way that is understandable to non-technical customers. You should be driven to achieve your sales goals and should have excellent sales and customer service skills.

Job Responsibilities

• Preparing and developing technical demonstrations to explain our company's products to prospective and existing upsell customers

• Discussing technical needs and requirements with customer product managers, developers, engineers, and stakeholders

• Working with the Stream Integration Support team to help Trial customers with their questions and integrations towards success and signup.

• Collaborating with sales teams to understand customer requirements and provide technical sales support

• Assisting with prospective customers’ RFPs/RFIs and any corresponding technical requirement documentation

• Collaborating with Customer Support to escalate technical issues or blockers for prospective customers during pre-sales integration

• Continuously researching Stream’s products and new feature releases to meet customers' technical requirements and needs

• Soliciting and logging client feedback to assist Marketing and Product teams in creating new sales strategies to target customers as well as suggesting future new features

• Identifying areas for improvement and communicating these issues as well as possible solutions to upper management

• Training members of the sales team on the technical aspects of Stream’s products and offerings as necessary

About You

You have

• 1-3 years of sales engineer experience

• Ability to work autonomously in finding and relaying answers from various teams within Stream

• Experience in technical sales and the technology field.

• Strong communication, interpersonal, customer service, and sales skills.

• The ability to relate technical information to non-technical customers.

• Excellent technical and problem-solving skills.

• Good leadership and team working skills.

• Willingness to continue your sales and engineering education.

• Strong organizational skills and the ability to manage conflicting priorities

• Experience using and/or selling API products preferred

Our tech stack

At Stream, we use a wide collection of technologies to offer highly optimized and available features to our customers. Here is a shortlist of the technology that we currently use:

• Go, gRPC, RocksDB, Python

• Postgresql, RabbitMQ

• AWS, Puppet, CloudFormation

• Grafana, Graphite, ELK, Jaeger

• Redis, Memcached]

What makes this role exciting?

• Work with top-tier brands: Partner with some of the world’s most exciting and recognizable companies, helping them implement Stream’s API solutions into Apps used across the globe by millions.

• Be a technical leader: Use your expertise as the product expert to guide potential customers through complex technical challenges.

• Shape the product roadmap: Your insights from the field directly inform Stream’s product and future development, giving you a voice in how the platform evolves.

• Join a world-class team: Collaborate with a talented team of engineers who are always happy to support - and who you’ll learn a great deal from as you grow alongside them.

Why join Stream?

• History of success. From Amsterdam to Boulder and Techstars in-between, Stream has raised over $58.25M to build the best Chat Messaging & Activity Feed infrastructure available, with best-in-class support.

• Freedom and endless growth opportunities. As a rapidly growing startup (since 2020 we have gone from 30 to 150 employees), Stream gives you unique personal and professional growth opportunities. The opportunity of true ownership and accountability has a massive impact on your career. These are the things you can rarely experience in huge corporations.

• Be on the front line of progress and innovation. While working with cutting-edge technology, we are passionate about tackling difficult tech problems at scale and creating reusable components for them, empowering engineering teams to ship apps faster, more securely, and with a better user experience.

• They believe in us: Stream is backed by leading VC companies (Felicis Ventures, GGV Capital, 01.Advisors, Techstars, Arthur Ventures), including backers like Dick Costolo (01 Advisors, ex-CEO of Twitter), Olivier Pomel (CEO of Datadog), Tom Preston-Werner (Co-Founder of GitHub), Nicolas Dessaigne (Co-Founder of Algolia), Johnny Boufarhat (Founder and CEO of Hopin).

What we have to offer you

Stream employees enjoy some of the best job benefits in the industry:

• A team of exceptional engineers

• The chance to work on OSS projects

• 28 days paid time off plus paid Dutch holidays

• Company equity

• A pension scheme

• Hybrid work flexibility (3 days in-office)

• A Learning and Development budget

• Commute coverage: NS business card or a company bike

• Fitness stipend

• Bi-weekly in-office chair massages by a professional

• MacBook Pro and peripherals provided

• Healthy catered team lunches and plenty of snacks

• A generous relocation package, visa sponsorship and 30% ruling support

• An office in the heart of Amsterdam

• The opportunity to attend or present at global conferences and meetups

• The possibility to visit our office in Boulder, CO

Note: this list of job benefits applies to Netherlands-based employees and is adjusted per your location of residence.

Our culture

Stream has a casual social culture, our team is diverse and we all have different backgrounds. Now, Stream is a team of over 130+ peers from over 35 countries across the globe.

We value transparency, aim for excellence, and support each other on our way to new victories.

Our team consists of the strongest talents worldwide, making Stream a great place to learn and improve your skills.

When it comes to software engineering jobs, our culture is oriented towards ownership and quality: our goal is to deliver stable software.

If you are interested in becoming a part of what we do, apply for this vacancy now!

Hybrid office policy: applicants based (or relocating to) one of our office locations are expected to work according to the applicable local office attendance policy.

Equal opportunity employer statement: Stream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Note for external recruiters: We currently have this role covered and do not accept unsolicited agency resumes. We are not responsible for any fees related to unsolicited resumes.